Well well, here is another 1 star review to add to Actys's record of achievements! Wish it was possible to give a rating with zero stars. Actys isn't taking taking complaints seriously (i.e: fixing broken automatic doors) after numerous emails, phone calls, etc They aren't on top of things, all they do is brush off the problem by saying that someone will come to fix the doors and pat themselves on the back thinking the issue is solved. Stay far away from this unprofessional agency!
Customer/Technical Service poor, always need chase for help
The listing they provide for the new deFred building in Amsterdam is done solely to comply with regulations. Nobody's checking the applications submitted online and apartments are being distributed among "friends".
These people suck like a newborn baby on a nipple. Unprofessional, unhelpful, disinterested. Entrance door to building broken and left open for days. No update from them at all. Multiple phone calls made, fobbed off with excuses. Apartment handed over with zero instructions. Actys attitude could be summed up as take the money and ignore. Appalling.
very incompetent estate agency. Do yourself a favour and stay away!
Do not, not ever, enter in a rental contract with this company. The do not protect their buildings, our building has been broken in 64 times (!), they do not do ANYTHING to help (no new locks, no camera's, no key card system). And they deny that people have reported break ins. It's downright shameful.
Very negative experience working with them. Sloppy and very unresponsive (after they check you in, they disappear). E.g. House was delivered dirty, and Actys took action only after several weeks. I had to waste many hours of my time chasing them for various issues, as they basically don't respond to email at all. Typical Amsterdam housing agency behaviors. NOT RECOMMENDED.