They've gotten better with their customer relations
The queue is pretty long but a staff there helped attend to me quickly.
Quiet flexible. Able to locate my way easily with the map
Services provided are okay but..
No parking available.
You have to have a lot of patience because of a lot line take at least an hour for your turn. Try to Get there early in morning before 9
I love this place..
My head office
Got a good and quick service today for a Sim swap
The manager was very helpful in addressing my concerns!
Too long queues, no speedy service delivery and customers hang out at one corner inside the building.very pathetic.
Parking space for customers is usually a challenge, you have to make do with on-street parking if space is available. This include long queue in the office waiting for attendants even on weekend. However, the attendants are quite friendly.
The place does not have fresh smell at all. Not so clean and sharp looking the way MTN office in Abuja should be.
Staff attitude is cordial and ok.
Is just the aura of the place needs to change.
Every single time i have visted MTN office there's always a long queue. They have friendly and helpful staff , but i really don't like the long queue.
Best network provider and widest coverage in Nigeria with low tariff and good customers service