Great Personality and Service. Enjoyed my visit
Calm location, road less busy and parking on the road may not be stressful
A crowded room space and disorganised. Not airy for customers, only fans. Slow customer service. Need to improve on customer service maybe using tag nos and of course an improved customer waiting room. Limited parking space
It's better than their last location. They also need more hands to manage their customers.
Jumia can provide a parking space for visiting customers and they can make customer service experience more welcoming.
service agents are nice and then to respond fast to customers
It has wonderful staff's
Hard to find and no sign boards. General environment not very attractive.
Took me sometime to locate because they moved, but it's a really good pick up point 👍
After locating the place, I found out that they've moved and nobody had updated the location. I've managed to edit to the new location to assist others in their search.
Good spot
The service was quick and to the point, downside is the place is not so comfortable as its a warehouse and it gets hot during day time
Too dusty and unkept
It's okay. You go in, They attend to you nicely, you pick up your package and can pay via POS. They also call you from time to time reminding you to come pick your package