Just passed by anyway. GIG must be doing something different. Each Time you pass by, you see a large crowd waiting to board their buses.
I really liked the bus terminal. The driver was cautious and the vehicle was comfortable. Only snag was that, though I chose the pickup option and indicated a pickup location while booking with the GIGM App, somehow the pickup did not register in the system.
One of the things that spoil a good business is SERVICE! GIGM is a great business with greater projections but its staff or service delivery is a big issue. Maybe they should reiterate their vision and mission to staff every morning. My experience in the Lagos/Cele terminal nearly brought me to tears then a similar experience in Owerri. They are bringing in new buses, they should take out the old buses as well the one I entered from Owerri to Lagos is NOT FIT for the road.
Very good coordination. Really enjoyed the new bus with charging port for all passengers. You get to watch movies all through the journey, will advise you go with your flash drive if you are entering the newly acquired bus because there's a video player for every passenger at the back of each seats and you can listen to your own music. You will enjoy your journey at if you at are flying with emirates airline
It is very organized. Their station manager, Mr. Charles is amazing. Has good training and handles your issues carefully.
Nice transport company. Now has pick-up services. Leading transport services in Nigeria.
Very courteous and professional drivers. I boarded the Mercedes priority bus and enjoyed my ride especially because of the leg room. One beautiful service about this company that excites me is the fact that I can book online for my trip. The fare is also moderate. They’re indubitably the best bus transport service in Nigeria at the moment.
They were Really poor at managing crowd during the January rush. The were overwhelmed by the number of aspiring passengers, and the numbers of buses were inadequate to charter for the demands. Sadly, their staff kept jumping the long queue to acquire tickets for other passengers who had tipped them. Despite that and a hour delay after securing a ticket, the journey was smooth.
I love there service. They always call to remind me that I'm running late. There customer service is excellent
God is good motor is good,they have fairly good services .they behave and conduct the bus transport close to airline operation.they have many customers.because of too much customers some of their staff ,the ladies in particular are have started behaving rudly to the customer.the first class PR they started with is eroding because of pride.well they are still standing tall
They had an issue with their bus and they didn't have the decency to sort it out before the time for the journey, gave us no explanation and expected us to be ok with it. Not cool at all
One of the best bus park.and yeah they provide good services
The best road transport company in Nigeria.
Good customer service
Needs further upgrade on park standard and services. Great transport company
Comfortable and safe travels especially from Lagos to the eastern states of Nigeria. The staff at the Owerri station are very friendly and considerate. They always ensure that everyone is comfortable and maintain the departure times for the buses
Urban, renowned, online booking, relatively fast boarding and departure times
Quite reliable. Can be much better though.
Good transport company. Courteous staff. Safe and security conscious drivers.
Its a well organized transport company with good buses
GIG is very reliable and safety conscious. Riding with them is always fun. Any destination.
Improved services But delays without warning makes things frustrating.
This transport company makes booking simple. Speed limit policy is very encouraging.
Where U get most convenient public transport for your long journey
Good to see such installations in the country. A lot still need to be done to give customers and travellers a better deal for their money.
Looks good but can be Crowded during Festive periods.