Needs to match price with service to justify value for money
Brought my girlfriend here for fixing! I was too shy to stay behind. (A lot of women..lol) had to come back. But above all they are well coordinated. I will advice you book an appointment before going. They are pretty good at what they do and professional. They also offered we a cup of tea while I wait. Overall i will recommend their services. Did I also mention thy offer massage too? You should definitely try them out when you can.
They offer fast service but unfortunately their food takes a long time to make
The spa services are well relaxing. The staffs are very good.
Apples and oranges salon is one of the best salon I have ever seen, their barber's are the best and they have a good products for your hair after cutting your hair. Also wash and massage the head.
Apples and Oranges has the best hair stylist I have come across in Nigeria, they always make me look spectacular with there unique hair styles. They also have great customer services .
Very nice and neat. Excellent Swedish massage however could do with better lighting and music to create a more soothing massage experience.
I highly do not recommend this place if one is interested in the salon's hair care services, particularly for those with natural hair. The staff members were extremely incompetent, and instead of being humble and saying natural hair care was not their expertise they lied. First of all, I told the front desk beforehand that I had natural hair and needed only the split ends to be cut off. The receptionist did not specify a better location for people with natural hair, even after specifically asking about this. Secondly, I informed the staff member who was assigned to me that I had natural hair and I needed the split ends to be cut off. He decided to take it upon himself to drastically cut most of my hair. I had to stop him when it came to the front. Unfortunately, I couldn't see what he was doing at the back; so it was too late for the back of my hair. Then he stated that I had kinky hair and needed a relaxer on my hair, even though I had told him that I have naturally curly hair, and I don't use relaxer products on my hair. Then, I asked for the routine finishing process for my kinky curly hair, and I was told that the salon did not offer that service, but I could buy their product so they could use it on my hair for that service. I was shocked, because one of the services clearly advertised on the salon's website is natural hair care.
If the salon charged a reasonable price, I would rationalize that the price matched the service. However I was charged for cutting the split ends off NGN8,000.
Tips for customer satisfaction, since the salon lacks it: if an area of hair care isn't your expertise, kindly inform the customer so you don't destroy the customer's hair. Also when you offer bad service, don't expect to be rewarded exorbitantly for doing nothing. Furthermore, hire competent staff members who listen to a customer when the customer clearly states s/he is dissatisfied with the service.
Needless to say, I've spread the word around that my experience was horrible.
This is a one stop beauty shopthere's a hair and nail salon, Spa, kiddy salon, barber's shop and a juice bar that can serve you tea, fruit shakes and food by order(additional cost). The kiddy salon is great, usually packed on the weekends. They have a natural hair salon as well. All in all its not a bad place to get your hair and nails doneprice tag is usually heavy though!
I have such a love/hate relationship with apples and oranges. I've had very bad experiences with my hair and great experiences with nails. Their pedicure is amazing and worth every penny! Other prices are just a bit high in my opinion and offer no value.
Not sure about recently but they used to have a great salon for natural hair. Did my first ever wash and style with kinky, coily hair here
Apples and Oranges spa and salon is the best of its kind in its industry. They have state of the arts facility and fantastic customer service. Proffesional staff who are disciplined and are always ready to satisfy their clients.finally,apples and oranges gives its loyal customers Reward cards which provide reward points they can be used for discounts on future visits. Apples and Oranges is the best spaand hair salon in lagos. Come along and enjoy a. Fantastic spa experience.
One of the best salons and spa in Lagos. Everything top notch 👌
I had an amazing time. Great ambience, lovely people. I got my money's worth. Would definitely be visiting again.
This place has zero customer service. None. All the management clearly cares about is money. If they comb your hair, money. If they part it, money. You get the picture. Whether you like that hairstyle or not is irrelevant to them, they just want money. I've asked to explain the concept of customer service to the owner or manager but they don't have the decency to call me back. If there were more options in the area I would jump ship. Customers need to be appreciated. Esp in this economy.
this's the best place i've been to so far in a while, had my hair cut done quite well, like the barber could read my mind cos he did it accurately as i hoped.
I'll advice anyone that craves perfection on hair cuts, & spa/salon services to visit Apples & Oranges Spa and Salon Center.
Great experience, my hair is always amazingly done. I always book my appointments and never get disappointed. Very good products and hair care service