From the moment I checked in and till I check out, I was super impressed by the hotel. I was a little nervous about coming back home to
Nigeria after long time in abroad. But the hotel and staff made my stay in Nigeria comfortable. The staff were outstanding, best customer service I have ever had. The hotel is extremely clean and they clean my room daily and wash the car. The restaurant is beautiful, excellent food and awesome customer service. Everyone that came to visit me while I was there were impressed by the hotel. It’s truly ikeja best kept secret, the hotel is hidden in a very safe and quiet area. I’ll definitely stay there again anytime I come home and I’ll refer the hotel to all my friends and family. I can’t say enough on how incredible this hotel is. Big thanks to all the staff for making my visit back home comfortable and enjoyable.
Apartment royal is a cool place to stay, it is clean safe and quiet. the staffs are amazing very professional
Cozy place, food a bit pricey, but their best investment is in their staff training. Staff were extremely polite, from the ones who gave me a tour before I checked in to the one who attended to my requests at 2A.M, they spoke to attended to me courteous pleasantness.
I think this place is lovely. And the rooms are quite affordable for the quality. Although the presidential suite rooms are not evn as great as d standard
I think its a superb place. Did a tour and they appear to have a philosophy of excellence about them. I look forward to lodging!!
Service has dropped not like the first time I stayed there.Before I could give a 5 star rating.Though the power supply is still standard but some facilities inside aren't properly maintained.
Absolutely gorgeous and breathtaking, the pictures don't do justice, i encourage everyone to see and experience this place for themselves, and the staff, they are so well mannered and courteous that you just want to keep extending your stay. Apartment Royale is indeed too much for an average Nigerian standard, it is definitely better than majority of the 5 star hotels in Nigeria.
Apartment Royale is another world entirely.
That place is muaaaaah
Until you get there, you won't know what you are missing.
Nice customer service
Nice place to be
Restaurant was good but slow. Service was very good. Hotel hidden but nice. Similar to resort style in Carribean. Hot water and A/C!
I don’t know where to begin but terrible service!
Please do not make the mistake of ordering food from the restaurant. We came in as large group of 12 , and waited for over 2hours ! The staff did nothing to resolve this issue, no drinks offered, no compensation and ultimately poor customer service.
We notified both the hotel and Resturant staff of the delay but nothing going was done , half- hearted apologies and complete disregard for customer value. After waiting over 2 hours the food itself was underwhelming.
Don’t make the same mistake we did, spend your money elsewhere ,where you will be valued as a customer & get value for Money. Disappointing as the rooms where not bad but restaurant experience ruined the entire stay.
Nice place. I didn't know such a place existed. Cool and serene
Great customer service.recommend Mr Friday Manager front desk. Vey friendly and goes all out to help n assist in helping us settling in. Great rooms n Food.
Quiet environment. Courteous staff. Clean and comfortable rooms.
Beautifully planned. Situated in Quiet Opening.
This experience was beyond amazing. I found this hotel online before traveling to Nigeria and I was really nervous about staying at a hotel in Nigeria since I've never done so before. I must say Apartment Royal Palace really exceeded my expectations! I was very impressed with the service. The workers are very attentive and respectful. The room was decent, it was clean, food was great and affordable. I would definitely stay there again if I had to.
Reserved and quiet area to relax
Everything you want on a stay in Lagos, security, electricity, comfortable rooms, friendly and courteous staff who couldn't do enough for you. Use of gym, pool and 24 hour restaurant. Only down are the roads leading to it. Brilliant find!!
Nice and Clean. Lovely and friendly staff.
The staff are very friendly, the food is good, and the rooms are kept clean.
The facilities do need a bit of upgrade though.
Very spacious suites makes it feel like home away from home.
Good reception, free WiFi, nice rooms
Nice Cozy hotel for a great value and accessible location. Wonderful, friendly staff. Good food with wide range of selections. comfortable rooms.
Its a cool place. Staff are cautious. Very nice place to be with the family.