I loved the gym before covid-19 restrictions came into effect. Now waiting on a way forward interms of regulations on attendance etc
Effecient staff and great covid 19 rules
They do not even answer the phone
I'm enjoying the new space. There's a lot more to do. It's clean, it's spacious, the staff are friendly and helpful (especially Jakuu). The sales team are super awesome (especially Emmy Pirrko). The classes are also really good. The instructors will always check if you're okay before proceeding.
Pump iron for some muscles, really friendly staff with a great view as you work out.
Great place, good friendly people - best service
Good food great staff
Always keeping up with good health
What a great disappointment! Even though the gym moved to new premises and supposedly "upgraded", it's overpriced and has actually [downgraded] to having no squash courts, a 4-lane swimming pool, a cramped weightlifting floor - plus some fundamental machines were taken out and not compensated for. Why not get some Dual Functioning Training (DFT) machines? The membership fee is so high, it goes head-to-head with that of the Claremont Virgin Active SA, which is a much bigger and better gym.
Nice club. Good staff
This gym is well equipped with modern apparatus.
Great pool.
Change room neat.
Service is sometimes not so good, but the facilities are great.
Very clean and people respects your privacy,,, safe to put your belongings in the lockers.
Not recommended. Signed a one year membership when they were still in the old facility. New facility has less weightlifting equipment, smaller pool, no squash courts. The place is way overcrowded in the mornings and evenings, to the point where it's not worth going during those periods. They have no guest policy. If you have someone visiting from out of town they will be treated as if they had no connection to you. They will get 1 free sample entry. After that it will cost them a ridiculous $220 per visit. I will not be renewing my contract.
Great environment. Friendly staff; abundance of equipment; open for most of the day.
I love it. Great space to get fit in and well equiped with steam room and has a pool
Its Okay virgin active, IT'S OKAAAY, we forgive you, you made a mistake and we understand, you are forgiven, NOW can you just stop this crap and move us back to the old building already,,,SMH
I am really disappointed with this place. I cancelled my contract and was assured that everything would be taken care of, I paid my dues and moved on. This happened in March 2016. I just got a call from Creditors in SA saying that I owe 3700 Rand to Virgin Active in outstanding gym fees. They messed up good and I can try and sort this mess out. Utterly ridiculous. Do not go here! EVER!
I don't get the logic of building a gym smaller than the previous one.
I moved to Virgin Active, because my previous gym became smaller and had no equipment. Now, I'm experiencing the exact same thing at Virgin Active. Very disappointing.
Extremely disappointed. Major downgrade from the old one. Wayyyyy to small! Useless Kauai restaurant that takes up unnecessary space. Not all machines are there! The treadmills are packed to closely to each other! The studio is smaller!!! Everything is smaller. Overall everybody and everything is just crammed into a space that simply cannot handle it.