Terrible booking system. Takes 10 or 20 emails to get a booking, then you have to pay using outdated payments. Staff at resorts well below standard.
The people at the gates are uneducated, the roads are falling apart and overall maintenence is poor. Ablution blocks are in good condition.
Have been at the office today to try to book accommodation in Etosha after the website and online booking did not work for a couple of days. Unfortunately the service at the office is not helpful at all After my preferred dates were not available there was no further help offered and no looking into alternatives from the reservation agent Very unprofessional and not helpful service
Very poor service.
- only online Booking over their tool is recommended. Agents unfriendly and not even helpful at all. Online booking less pain.
- Agents are not able to calculate the refund correctly.
Overall better choose other camps. Okaukuejo, Halali and Waterberg have seen better times.
i have been tring to get hold of anyone at your office to no avail. made a booking online, received the confirmation email. however to finalise my booking NOTHING. can someone please get back to me as your number is either not answered or the call gets cut off,