Worse Service ever.
I am not someone that writes bad reviews but FNB's customer service is unacceptable. Especially the Afrikaans speaking people/ladies working for FNB WHK have an unfriendly coldness of manner. They are very unprofessional and have no decency and sympathy. Please hire younger people that are well trained and that have good interpersonal skills. Charlene from credit card depart & Joddy or Jordine from the main branch is one of them. No class at all. smh
Slowest bank ever. I am always disappointed when I come here. The employees are forever slow 👎🏿👎🏿👎🏿👎🏿
Fast and friendly staff.
Trying to call this branch is a pain in the neck Customer service is very poor spend 3hrs calling from management to front desk very disappointed
The service is atrocious, none of the employees seem to understand banking procedures or etiquette, money constantly disappearing from ones account with no clear or valid explanation
Bad service. One has to spend one or two hours in the line just to get service. One of worst banking experiences I had in a long time. Either the hire more people or provide more service points. Seriously the charges this bank makes from its customers runs into millions of Namibian dollars but it cannot provide descent services to them. The bank management should do something about this.
Customer service is very poor. There is no structure when it comes to the queing system.