About
Location :
Opening Hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday 8:00 AM – 12:30 PM
- Sunday Closed
Gallery
48 Reviews
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29 December 2023
There's a big fragile sticker on my package yet the whole box is dented. Please work on this.
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11 November 2023
9 counters, only 1 is serving. How fantastic is that ?
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06 October 2023
PL046149454150 please update this item status. Will it be deliver to my house. Been calling but no answer. That item has been 1 week plus going on 2 weeks in that pos office. Do deliver the item please.
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14 September 2023
The contact number is NOT IN SERVICE! How is that possible??! My parcel has been there since a month+ ago & no one has ever called me or informed me abt it. Plus, it has been there for a long time & has not moved for a month what are you doing???? So poorly managed!
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10 August 2023
Hi Google, is there any adjective that represent incompetency on your review section since I want more. Poslaju Miri should deserve more criticism so they can wake up and be better. For now I can only 1 star since its the lowest I wish they are lower. You are an embarrassment to other Poslaju in Malaysia.
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08 July 2023
The worst courier company ever in Malaysia. POS LAMBAT Ini ! ! ! ! ! bukan POS LAJU. Telephone never pick up one. Item never received but system show received. Never ever try your luck on this company, you will disappointed
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23 June 2023
My parcel already reach Miri for 2 weeks, i wonder what PosLaju is doing, such a slow service! Today i received 3 parcels from PosLaju at 10am, originally they only pass 2 parcels and then rang my doorbell and pass another parcel, cause they 'tertinggal' 1 more parcel. Suddenly at 12.37pm they sent a picture of my house and a close up picture of my parcel through Whatsapp, followed by calling me and hang up really fast. Right after that, they texted me to pickup my parcel by myself at the office. I find it very fishy and they do that because they 'tertinggal' that parcel when they're delivering my parcels earlier on (they probably send a picture of my house they took earlier on because it was raining, so i didnt sign any form. If they want the picture to be more believable, they shouldve take the picture of my parcel with my house as the background). They didnt ring the doorbell or even honk. There wasn't even a notice saying i missed the delivery. All these texts and calls happen at 12.37pm with no time gap. How on Earth someone is gonna know their parcel arrive if u only text and call through Whatsapp?? Please think logically, not everyone carries their phone around the house 24/7 and not everyone have data. I called the number and they never even pick up, and my messages were left 1 tick. What a disappointment, PosLaju. I wish i can rate u 0 star.
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23 June 2023
Excuse me, how many months do you need to transit my parcel from your transit office? I do understand all this lateness is due to the mco, but how can other places still manage to deliver their customer's parcels, even if it is a bit late. But, i can say the service is pretty poor that even the location of the parcel is not updated until i need to refund my things. At least update the location of the parcel wont ya 🤦🏽♀️
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11 April 2023
The service is so slow. My item has passed days before receiving date. Most of the online shopping should use other reliable courier.
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04 January 2024
2 of my car parts was posted since 4 november 2019 and another one part since 14 november 2019 from kl. But, now my 1st item it's been took 18 days waiting for delivery to miri and been complaining to HQ as well and their answer is still pending in KL until now 22 november 2019. Always checking on tracking system and still pending. 2nd item has been arrived in miri on 20 november 2019. But, until today the status of item still the same and is not updated when checked on tracking system. Very disappointed of lacked and slow of services given, either system is problem or human error and needed to be improved for the services in future.
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25 December 2023
extremely annoyed to call for asking for updates,
email also didn't reply.
call from 8:30am to 2pm nobody pick up phone at all -
29 November 2023
Poslazy. So slow. Parcel arrived 2 days ago and I haven't receive it. Went to the poslaju office they can't find it. Babi
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21 November 2023
Poslambat, poslazy more suitable. Effin lousy delivery service.
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21 November 2023
Why the phone calling in is almost not people listen??
Stok post already for 4dayhalf a day ago tracking is still not renew?still stop in the day i post??😡😡 -
05 October 2023
1 star is too much. I would give -10stars If have option to do so. Bad service, slow service, long wait time, no parking space, staff work like turtle
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13 September 2023
Worst service on earth. I would give 0 stars if given the option. Don't say Janji sampai esok if u cannot do it.
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25 July 2023
Never pickup phone and call the toll free line to do second delivery but never do the second delivery. Go collect one parcel wait for 1 hour. So, inefficient staffs.
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06 July 2023
no good system. no good manager. no call backs. no working phone. doesnt know how to read addresses. dont know how to use google maps. always give reason " dont know the address" so they dont need to deliver parcel. bullsh*t
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16 June 2023
Shittiest service everr... Does not answer calls.. does not even call you when they reach ur address.. too fking bad service
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16 June 2023
I would like to give ZERO star. The eastwood collection office never open on time on Saturday. At least 15 to 25 min late, which i experienced myself. If your staff are so tire and can not open the office at 8am, please amend your opening time to 8:30am and dont waste other people time and fuel. I have never collect in the weekday at 8am, other may comments.
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18 May 2023
Please laaa poslaju.. why still not deliver to my customer? Consignment still at your place since 29march, now already 5april. Where is your responsibility on this matter? Already complain on HQ still no action. Are your staff all got excident and die? No one to handle that parcel?
Please be faster, and make sure to pick up your phone when it was ringing.
If not, just closed your office laa.. no need to open anymore. Such a slow action like a sloth. ! -
25 February 2023
It has already closed down and move. Beware. Previously coming here service terrible though. Go to the one in Boulevard Top floor, staff at that branch very nice, friendly and helpful.
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22 February 2023
No one can asnwer the call. The item delivery delay even already arrived in miri. Worst pos laju service ever.
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20 February 2024
You might as well just cancel your phone line subscription. Might as well hide your working hours too so that people don’t think they can still call you at 4pm on a friday because your operating hours are till 530pm.
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27 January 2024
Absolutely rubbish service. No pick up phone calls at all. Please get the operators fired. If i could rate 0 star, i would.
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17 January 2024
The worst. First, they don't call when the recipient is not at home, which they should have before issuing the pick-at-post-office letter. Second, they put the old address "Jalan Pos, Miri" on the letter when they have already moved to Eastwood Industries. Hilarious. Of course, I have all the time in the world. Third, you should have at least put a signboard of Poslaju at the junctions. Do you expect people to go to all junctions to find you? What in the world? Seriously Poslaju Miri management???!!!
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05 January 2024
They moved to new place now in Eastwood industrial area in the lorong just in front of the lorong of GDex. Everyone please be aware...
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14 November 2023
Slow delivery..not poslaju is post slow why service so bad...
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22 October 2023
A wholesome, generous serving of extra-ordinarily slow service, paired with inefficient and lazy staff who excel at caring more about going home than their suffering customers. Top it all off with long ques, hot and stuffy environment with a side of messy counter systems. Bon apetit!
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21 October 2023
Where do I start. Ok well I would actually give them zero (or possibly negative stars) if I could. The service is horrendous. Super slow and rude to the customers. I would advise others to post using city link or gdex instead. Not recommended at all
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24 September 2023
if i could give them ZERO stars i would. Super slow service. Never picks up the phone. Always full (because of how slow the ppl there work not because it's so good that everyone goes there). In other words, they suck.
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23 September 2023
There are one very arrogant officer at Pos Malaysia counter named Salasiah behave rudely at customer while refusing to renew driving license and pass it to someone else to do it. I wish this very person to be transferred somewhere else.
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16 September 2023
THE MOST WORSE COURIER SERVICES EVER!! NEVER WANTED TO ANSWER PHONE CALLED. MY PACKAGE FOR ALMOST 2 WEEKS!! DAMN YOU GUYS!!!! CIBAIII!!!
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08 September 2023
Pos Lambat not Pos Laju. SLOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Waiting my item so long -
28 May 2023
OMG, nobody work in that post office ka? or they cabut the phone line?!
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21 May 2023
dropped my parcel at poslaju last thursday before 2pm for it to be shipped to shah alam. still hasnt arrived after almost a week. and the person waiting at shah alam needs to deliver it to beijing by tomorrow!!! i've called them A LOT of times and all of them are unanswered. time is very precious and i have deadlines to catch on for the parcels. would rate it 0 star but can't the review won't be posted. poor service, pos lambat ~
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19 May 2023
Extremely slow service, take a number and waited for 2 hours, it feels like my number will never be call out. Please solve this issue, not everyone has 2 hours to wait!
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02 April 2023
Late delivery maybe understandable due the amount of parcel to much for them to handle in short time but when it to the customer service, damn.. mybe it is pos laju miri main strategy to outsmart mirian from asking about their item is just dont ever pickup the phone, coz how i know about this...i have call over n over from the morning until now and it just keep on ringing...
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18 March 2023
THIS PLACE AND STAFF SUCK BIG TIME!! ITEMS NEVER ARRIVE. THEY DONT GIVE A S*** WHAT HAPPEN TO YOUR PARCELS OR HOW LONG YOU WAITED OR HOW BADLY YOU NEED IT. ALWAYS GIVE EXCUSES FOR SLOW DELIVERY LIKE STUCK IN CUSTOMS EVEN FOR SMALL ITEMS COSTING LESS THAN RM10??! THIS IS NOTHING TO DO WITH CUSTOMS! THIS IS YOUR FAULT JUST F****** ADMIT IT! EVEN THE AIR CON HAS BROKEN DOWN NEVER BOTHERED TO FIX! WHAT HOPE IS THERE TO GIVE QUALITY TIMELY SERVICE FOR OUR PARCELS?
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02 December 2023
Very dissapointed with this post.. I have order thing from JB to Lawas, but it's stuck at miri post office, include today it's alreally a week my thing there.. And doesn't have any movement.. I really urgently need my parcel! Please improve your service.
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11 November 2023
is the line is always busy ???? The heck !!! I call like f***ing 10 or 20 times also still busy ??? What are the employees doing ??? Damnnn slow service !!!!!!!!!
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08 November 2023
Depends if there're too many parcels = long waiting... I'm from Brunei. It really has poor service. Frowning all the way...
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11 October 2023
Slow service, poor attitude, only 1 counter open, hot, no aircond, not many seat. If rushing, please go to other branch.
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04 May 2023
very bad experience many time already the parcel late arrive at destination. the staff is very bad and not friendly. they really dont want to work. give it to someone else.
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29 February 2024
Let the picture speak for itself. Says delivered to Marsidi even when we waited hours for Poslaju Miri to look for the parcel. Then told to go home cos they cant find it. But lo and behold, when track again, parcel already returned to sender!!! THE CRAPPEST SERVICE.
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19 December 2023
1st of October 2016 is a holiday? Why not open? But there stated open from 8am to 4pm...
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20 November 2023
I think pos laju in dire need of new direction or SOP KPI in order to remain competitive.
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05 August 2023
Business hour clearly stated Saturday is open from 8:00 am til 4:00 pm, but I was greeted with closed door in miri.
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