Moto Aid Services (M) Sdn Bhd ( MOTO AID MALAYSIA) is Malaysia’s most comprehensive 24 HOUR MOTORYCLE –AID service provider. It is highly regarded as the nation’s best trained, professional and trusted motorcycle aid service provider . IT FOCUSES ONLY ON BIKERS ! More than just a corporate company, It is run by bikers for bikers.
Being a truly 100% MALAYSIAN INITIATIVE it is proud to serve nations’s biking community. Currently catering to bikers travelling within Peninsular Malaysia , Singapore and Thailand. it is aggressive in an expansion process.
Based in the heart of the Klang Valley, MOTO AID strives to respond to its members’ needs efficiently and assure the highest quality service. Having pushed the odd bike or two ourselves, the founding members of MOTO AID, have certainly a pretty good understanding of what's it like when there is no one around to lend a helping hand with your highly prized machines during accidents or a breakdown.
On hand in emergencies
In times of an emergency , when you need someone you can trust who would care for your bike as if it was their own, MOTO AID SERVICES is here for you.
Peace of mind
Reassurance is one thing, the other is the feeling of confidence; that your bike will be safely and securely collected, transported and delivered. Understanding that, MOTO AID runs a team- training module like no other.
Training is the corner stone in achieving supremacy in quality service. Every single one of our staff and assistant handlers are equipped with the knowledge and the very skill needed to excel in his daily routines.
Efficiency is everything to us. Being safe and ensuring that our assets are always in good condition before being put into service on the roads. This is to ensure quality service to our clients.
Whatever the situation
MOTO AID SERVICES is able to transport vehicles from the scene of break down, accident or just out of fuel occurrences, to a nominated address, repairer or to our secured storage facility.
Customer Response Centre:
Moto Aid’s fleet of support vehicles are made out of Super carriers, Urban Response Vehicles (URU) and Fast Response Vehicles (FRU), is currently the largest , most comprehensive and the only, fully dedicated Motorcycle Aid service provider in the country. We have more dedicated patrol units per member than any other breakdown services in Malaysia- all skilled and ready to assist.
Powered from a call centre in Kuala Lumpur, we are dedicated to serve the motorcycle industry with quality services.
Services:
MOTO AID is capable of transporting:
BIKES - Motorcycles - Motorbikes - Scooters - Mopeds - Side-cars - Trikes - Dirt Bikes - Quads - Jet Skis - Trailers - ATV's - Ride on Mowers + other biking accessories
+ ONLINE MEMBERSHIP REGISTRATION
+ 24 Hour Call center
+ Travel planning (MOTO ROOMS)
+ Motorcycle accessories retailing + Makeovers + Detailing (MOTO MALL)
+Convoy support
+ Road Tax and Insurance renewals
+ Inter factory transfers (bulk deliveries)
+ Puspakom inspection services
+ Police report making assistance
+ Ambulance notification
+ Accident and insurance claim services
+ Repairs at our Panel Workshops
+ Convoy support
+ Event support
+ Anywhere within Peninsular Malaysia
Bikes are collected from members on request and delivered to the dealer's workshops for service, damage repair, and insurance assessment or warranty requirements.
Convoy Support: Being riders ourselves and coupled with the love for travelling in large numbers, our team developed specially designed trucks to assist convoys
Rally / Track Day / Event Support: Moto Aid’s trucks are ever ready to transport and support your racing machines to any track within Peninsular Malaysia.
Moto Aid also caters to the delivery of motorcycles during events, trade shows, exhibitions, shopping centre promotions and photo shoots.
Professional Motorcycle Towing:
All vehicles in need are towed using purpose-built and specially designed MOTO AID Super carriers (Special Tow trucks ) ; Urban Response Vehicles (URU) : specially modified trucks , motorcycle trailers, closed body vans and and Fast Response Vehicles (FRU) : fully accessorised motorcycle units that will provide rapid responses to a member in need. Linked to numerous nationwide ambulance services, Moto Aid readily assists its members in times of need.
Crash Recovery:
Moto Aid has developed ways to safely move and tow your motorcycle when it can no longer roll on its own. During accidents, Moto Aid will tow members’ vehicles to its panel workshops for insurance claims and repairs.
Team:
Our staffs have proven experience and training that has allowed them to gain the approval of the motorcycle community and motorcycle shops.
MOTO MALL:
MOTO AID members will enjoy privileged discount benefits at all our Panel Retailers be it our retailers, workshop or brand associates.
A list of web retail is also made available to its members.Our network of retailers is stocked with various biking accessories to cater to your needs.
Our panel workshops workshops, work with most insurance companies either through direct dispatch in line with their accident programs. All of them understand the importance of your every need and will make your requests our priority. You can feel confident that we will treat your bike, trike or scooter as how we want our own treated.
MOTO ROOMS:
Offers an massive WORLD WIDE list of accommodation. Its network of Hotels, Resorts, Motels, BB , Chalets and RO will spoil every Moto Aid member with choices when travelling domestic of internationally.
+ save money on travel knowing that special rates awaits.
+ easy payment method
+ world wide
People are like Motorcycles: each is customized a bit differently.
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