First unit had air-conditioning problem forcing us to move to a second unit which developed electrical problems which again put the choice of moving to another unit. We decided to cut short our visit rather than move again. Would not recommend this place.
Nice view through balcony.
I like their room interior design.. I was surprised coz when i step into the room there was a big bathroom and a huge bathtub presented and there is another door to enter my bedroom. They cleverly separated bedroom and bathroom.
For the price paid, the large room made up for it. The tower room were reflective of the water chalet layout. May be funny to walk through the toilet to reach the room, but may be designed that way so (hopefully) people will wash their feet before entering the bedroom.
Aircond is noisy and not cold, likely due to the age of the building. Two queen bed made it sufficient for a family of 2Adults and 2kids (below12) to share.
Basic amenities and most activities except for swimming pool, are chargeable. Example, bicycle is rm10/hr and can only be used within the resort.
Lexis links to Grand Lexis next door. You can access amenities in both sides - the Grand Lexis pool is slightly less packed, likely due to availability of water chalet with individual pools.
Our room was well equipped and well prepared. The family thoroughly enjoyed the indoor pool. The air conditioning duct is not effective for temperature controls at night. A better way is needed to control the ventilation of cold air. Check in time could be earlier since 4pm is way too late in the day.
Without a doubt one of the best place for a fun filled family getaway for Port Dickson.
We were welcomed and upon arrival got a free room upgrade from deluxe pool villa to executive pool villa. The initial villa that we book had a king size bed only, we were upgraded to a villa that have two king size bed. Furthermore, it was not because i was a regular, in fact it was my first time checking in to to grand lexis. So the upgrade definitely was a pleasant surprise. The room was huge, the swimming pool in the villa was 4 ft. So parents with small children is advised to bring proper swimming equipment so that they are able to fully enjoy the indoor pool. The pillow and bedding are real comfortable. The buggy services are also friendly and the small alley leading to the water villas have a nice ambient to it. We booked with breakfast. And it was not a disappointment. Extensive breakfast selection, but i wish that the bread choice could be a bit more of a variety. All in all, it was a superb experience.
The room with amazing pool inside is very nice. Also small kitchen included. Two big beds. Golf cars to reach the rooms. The breakfast was good.
Perfect Home to stay
We really enjoy throughout the 2 night stay. . Great hotel, our room attach with personal pool..
From main lobby golf buggy is use to transfer me and family to our respective room. Same apply when we want to check out, just ring.. a pleasant staffs will be right at our door step with his smile. We enjoy great food over the breakfast, but it looks like the same type serve on the second morningmaybe can improve with different menu every day.
You will never regret to choose this great hotel..We look forward to repeat such a great memorable experience .
It's a great experience for me and my family to spend our time together here. It's a great place. Comfortable room.But the only thing that I am not satisfied is the toilet. There are black spots on the toilet bowl. It makes my mom not really comfortable as she is so particular about toilet. Overall your service is really good. Friendly staff. Awesome.
Check in n out is so easy. Friendly staff. Good room, private pool n clean. On peak hours just give it sometimes if u request a buggy to pick u up at your room.
You know what! I was surprised with the room upgrade! From the "sky living - sky pool" my family was fallen down to the "above the sea - the premium pool villa" Give it a try, u may also get a room upgrade. Just book online ( via their official website) - that's what I did, yes that's all I did, I didn't ask for the upgrade. Note: It was during off-peak season.
Everyone of the staffs that we met and talked to were friendly and nice.
Room were spacious and most importantly very clean. Many towels were provided so we can use them separately for after swimming and for showering. Really love and appreciate that so much.
The pool was great but the water is a bit too cold.
Overall it was a great experience.
The room was outstanding. The staffs were friendly and were able to address the questions asked from my side. Couple of things which needs improvement are the hold time for every calls made to reception after 9pm as I had to make few attempts before someone answers the call. The other would be, clear direction on how to get to somewhere within the hotel such as to sand area or other activity areas. The only option now is to ask any of the staffs on the direction to certain places. Extra signs would be helpful. Other than that the hotel and the room was great. Would be coming back soon and would recommend Grand Lexis to others.
The private pool is just awesome, especially for Muslim women who would like to enjoy swimming.
Super comfortable beds! The breakfast was very good.
Friendly staffs. Great activities.
The only thing is the game room needs major maintenance. Most of the games are not working properly.
Overall, I wish I will be able to return one day.
My husband and I stayed one night at the deluxe pool villa. The room met my expectations, the private pool being the best part about it. However, the overall cleanliness needs to improve. The bedding was disgustingly stained, as were the towels that were provided. I made my booking through the hotel, and the pictures showed a big bathroom with a tub. However what was given to me was an average bathroom with a very small toilet and a separate shower area. Additionally the tiling in the bathroom gave it a very unclean/old look. The only thing that stood out was the hospitality, which was great. The food at the restaurant was good, however the smell of the candles that were lit to ward off insects was overwhelming, to say the least. It's way too strong, and completely interferes with the dining experience.
It is a place just for relaxation with family and friends. The stay in the resort itself is worth for the money with individual private swimming pool and large spacious room. The staff are really courteous and helpful. The services like buggy service, and other indoor and outdoor activities are really good except for the food which I feel needs some more improvement. The spread for Dinner and Breakfast was quite good but the taste and selection of food was not up to the international standards. Over all it was a wonderful experience and would recommend anyone who loves privacy and hates getting tanned to visit this place.
Our stay in Grand Lexis was a very pleasant one, both check-in and check-out process was fast, done in less than 5 minutes. The room itself is great, spacious and clean, and the pool is definitely beyond my expectation. We had great fun at our private pool. Breakfast was good with quite a lot of variety. Good job to all of you and do keep up the good work, and I am looking forward for my next stay at Grand Lexis. Car Parking might be an issue during peak seasons so do expect spending a bit of time finding empty parking lot.
Overall, very satisfying.. Nice place, have a good food, lot activity can do here, and very nice environment.. Best place to relax. Confirm will come here again & again..!
Selected Grand Lexis to celebrate my birthday with my wife and ordered "candle light dinner", upon check in my candle light dinner reservation was not to be found but the staff eventually confirm availability. When for the dinner, we were put at the corner, very stuffy & not romantic with no view. Took a bit aged, if not for the pool I would have given the stay a 2/5. Breakfast was the worse, the place was overbooked, we have to sit back at the make shift tables next to the loading of dirty linen and the utensils are dirty. Overall, really disappointed. I will try Lexis Hibiscus next trip. Sad, very disappointed.
very helpful and courteous staff. i asked for early check-in at 1pm and when i arrived at the hotel, everything went smoothly. the Garden Pool villa was very spacious and comfortable. loved the private pool in the villa. one thing lacking is a beach. had to drive further to get to a nice beach.
Our room was upgraded from garden pool villa to sky pool villa, so grateful. The room so spacious and clean. The kids so enjoy to use the private swimming pool.
Room for improvement:
1) toilet flush was not functioning
2) to ease the process of check-in (I took a long time to check-in)
The rooms are excellent and the swimming pool was very clean and fresh water. Great amenities and the staff was extremely helpful and courteous. We also had the food in the restaurant as well as in room dining. The food was excellent and I would say it was one of the best in room dining experiences with delicious dishes. Truly a memorable experience. Personally, my baby took a dip in the pool for the first time so for us it will be ever memorable.