Extremely slow service.
Location is incorrect for returns!
Worst customer service. Despite of booking in advance my car. At pickup they told me there where no available cars.
No se los recomiendo
After arriving at Mexico City Airport, and having problems with Alamo Car Rental, I walked over to National Car Rental and had a great experience. Their service was great and price was better. They gave me the perfect car and had the GPS & Wi-Fi Hotspot service I wanted. Service was fantastic from the moment I met Rhoda at the airport. The shuttle service was waiting for me and took 5 mins to arrive at the National office nearby. Took a long time to get through the admin and required a little effort to get them to commit to the price agreed with Rhoda at the airport but in the end everything was ok. The car was current model year (new) and in excellent conditions. I have read quite a bit of squawking about the insurance process in Mexico but if you just reflect that you are in a foreign country with different rules, then it is absolutely no problem. The cost of local insurance was not bad and I just went with their recommended basic insurance and had no problems and was out the door with a beautiful car. The counter staff at National was very nice and very professional. The drop off service is available 24 hours and again, no problems at all. Based on my experience with National Car Rental at Mexico City Airport, I would recommend them anytime!
My insurance was included with expedia ans liability too, the did not want rent me the car if I did not buy their insurance!!! that does not happen in America!! go to FOX car rental or Thriffty in MExico city they respect the customers. and their reservations from expedia.
El estaconamiento donde guardan los automoviles esta retirado del aeropuerto, la salida del estacionamiento es muy pequeña. 1 semana y la factura aun no la han enviado.
Te clonan tu tarjeta por la noche después de rentar aparecieron cargos en la tarjeta
Ya no me acuerdo donde keda
National rent a car was the Worst place I have ever rented a car from! We ordered full coverage rental insurance over the internet when we booked the car. When we arrived in Mexico they said we needed additional coverage that was another 250.00 then when we returned the car they said they charged us wrong and would have to pay another 52.00. We had a plane to catch so we had no choice but to pay, so we thought we would straighten it out when we get home. In the end they did nothing for us. I would never rent a car from them again!