Muy buen servicio
This rating is for ASTUR hotel it is a beautiful place, amazing view to the ocean, great rooms. Their restaurant also has great food. It is connected to Villa Florida Hotel.
Great Buffet
Its a nice place and the service is good
Excellent hotel and very confort and the service very nice
Worst Vacation Choice EVER!!! If you have more than 2 kids beware they may cancel your reservation! We arrived, checked in. Then I was called to the front desk and with a smirk from the employee at the counter she said she was cancelling our reservation. I asked why and she said that my wife and I and our 4 kids were over their 4 occupant maximum. I said we travel a lot and all can fit into 2 beds and we would be willing to pay any extra fee as a per person charge. There was no "I am sorry" just "Sir it is our policy that only 4 people can stay in the room and your reservaton is now cancelled." I was hoping it was a english to spanish misunderstanding. I asked if there was a manager that I could talk with and she said she would call to verify. She talked quickly with the manager and then turned to me with a bigger smirk to say "no". I said I was willing to sleep in the car just so my wife and kids would have a place to sleep since EVERY OTHER hotel in Veracruz was booked for the night. "no we've already cancelled it!" was her response. She refused to call her manager back so I could ask him if this was indeed their policy. We spent the next 3 hours driving from hotel to hotel trying to find a room. It was horrible! The employees should not be in the hospitality business!!!
Excellent hotel, great service!
This a nice hotel. Clean, friendly and food is good
This place is great for reveiving business related guest due to it's quality/price relation. Nice service
Very comfortable
Great food
It is located in an excellent place in Veracruz, rooms are good and comfortable. Their services are normal, internet is unstable, attending is good and meals are good too.
Today this is the best place to stay in Veracruz