Very nice service,although it could be a little bit faster
It is a nice and colonial place but this time I did not stay at the hotel, it has a pool bar restaurant but I recommend others in the city.
Great place, comfortable rooms and good service
The most amazing hotel!! Clean as hell and service from very kind people, the pool is clean and the rooms neat
The location is good because the center is close, i can walk easy. The room is big and i haved space to work and the servive is very good.
Great hotel in Guanajuato with a lot of rooms, Good service, bar, ATM and souvenir store, pretty near of central zone in the capital
Good hotel, BUT, shittiest restaurant ever. My 6 years old sister cooks better than the chief, if there's really a chief.
Gimme my money back
Rooms are clean. The service is professional and very friendly. The food is very good and guanajuato is beautifull.
Great hotel. Beautiful old hacienda style. Staff appeared friendly and helpful even though I do not speak Spanish well. Short cab or Uber drive from downtown and anything you might need.. beds were firm but I slept well. The room says that the water is filtered but I chose not to risk it and drank bottled water. Clean rooms. I would stay here again.
We were very comfortable in our standard room. The hotel was clean, and the staff were exceptional. The staff helped us with our luggage, with buying tickets for an event, and with finding a certified guide to show us around town. Service was way beyond what I am accustomed to in American hotels that are three times more expensive.
Todo estuvo muy bien, pero solo estuve ahi de paso, los servicios exelentes
Has an old look to it, love it btw, would go back, nice rooms, view and it is located in a centric part of the city that makes it accesible for it to go to the city
Such a warm and beautiful place near to downtown in one of the most amazing cities of mexico. Viva mexico!!
Very nice place, has beautiful gardens and buildings, many places to take many pictures, their employees are very kind and warm, i recommend it a lot if you want to have a peaceful stay at Guanajuato, the center of the city is almost 20 minutes walking, so if you like walk it has very good location.
It's a great hotel to be very quiet. The stay there is very relaxing, in addition to its popularity. But I think they could improve their services, because although they consider that they could give much more than what there is.