Booked via a website.
Once I arrived they told me all he previous contract was null and I needed to pay on the counter a special insurance.
Staff really friendly and helpful, but the MGMT seems to ignore web bookings.
Also they don't have a stand on the airport which makes it difficult to find.
Contrate por sitio de internet.
Cuando llegue desconocieron el contrato y me obligaban a comprar un seguro que ellos emitian.
El personal muy amable y comprensivo, parece que la genrencia es la que no entiende que no se puede tratar asi a clientes.
Aparte no tienen modulo en el aeropuerto y lo hace dificil de encontrar.
A mi parecer, es uno de los lugares más accesibles. Soluciones rápidas. Requerimientos justos para renta de un auto y un trato cálido y sumamente amable de los encargados.
Excellent customer service!! Friendly staff and very helpful!!!
I rented a car through flighthub to pick it up at green motion at cancun airport, the first disappointment when we got there was that they will not accept the car insurance i have purchased with flighthub I have to buy their own, I called the insurance company and luckily they reimburse my money and was able to buy their insurance, unfortunately after the third day of the rental driving on the highway coming from playa del Carmen we heard a noise that something fell off from under the car and it started making a funny noise and manage to get to the hotel, we called the car rental to notified the problem and they gave as another car, to our surprise we got charge for the repair on the previous car claiming that it was our fault which was ridiculous cause nobody knows if they check their cars with their mechanic before they give it away, BEWARE!!! Overall the service was good..
No puedo dar más calificación
De lo prometido estuvo a medias
No tiene servicio las 24 horas!! Solo de 7 am a 10 (llegué a las 2:30) me recojió en hotel
Hice trámite el carro limpio pocos golpes pero la suspensión una llanta positiva y otra negativa (delanteras) y una trasera con poca pista de rodado
Claro ninguna queja puso por escrito para mejorar el servicio!!
Los usaré una vez más No tan pronto pero hay les comento si mejora la experiencia!!