Casa Violeta

Location :

• Shane Sniffin

  25 October 2017

  I stayed at Casa Violeta this past March for my sisters wedding. It’s was beautiful, the rooms were very nice with an authentic Mexico feel. The employees I dealt with were very helpful and pleasant. All was going great until I went to gather my things and check out on the 5th day. I immediately noticed my laptop and tablet were missing. I’m not a newbie traveler so I alway attempt to lock my valuables in the lockbox provided by the hotel, however the lockbox was very small and I could not fit the electronics, so I then decided to hide the electronics under all of my bags and clothing. The door to my room was the type that locked immediately when it’s closed so I ruled out a random burglary. I also tipped the housecleaning service very well, which further angered me. When I brought it to the attention of the hotel manager(Mario)he seem unsurprised, and said that the hotels insurance would take care of it. I wrote down all of my information and was asked to provide receipts for the stolen items, which I did a day later. Needless to say I was not reimbursed for my items and completely ignored by Casa Violeta since the day I left. I spent thousands of dollars between the room and their restaurant but was still stolen from.There are plenty of beautiful places to stay along the coast in Tulum, do yourself a favor and don’t get taken like I did.

  response / report this review
• Natalie Aleman

  23 July 2017

  Looking for a healthy breakfast look no further. This place has amazing avocado toast and fresh made juice. The view isn't bad as well. A must try for an inexpensive start to your day in Tulum.

  response / report this review
• Loren Pearson

  25 May 2017

  A special place

  response / report this review
• Max Davis

  02 May 2017

  The food and cocktails were nothing special.

  response / report this review
• Zaid Maiter

  12 November 2016

  Great vibe, amazing service, excellent Yoga, simply beautiful
  
  Karla and her team are great in this chilled and relaxed atmosphere. Alia provides great yoga sessions daily 9am weekdays, 10 on weekends, in a gorgeous tranquil yoga space.. but she can get you sweating for sure
  
  And if want to be a bit more active, easy beach access to kite and surf rentals.
  
  This is a great spot to walk the beach and enjoy many of the local restaurants and atmospheres in the heart of Tulum beach. Tops!

  response / report this review
• David Magrane

  08 September 2016

  so so food

  response / report this review
• Omar Bautista

  28 June 2016

  Best Place to rest at Tulum, enjoy the beach and the beautiful view

  response / report this review
• Yarden Tadmor

  07 June 2016

  best food and atmosphere in Tulum

  response / report this review