About
Location :
Added by Jopie, at 09 January 2016
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 1:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 1:00 PM
Gallery
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12 Reviews
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07 March 2019
To have a look
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19 February 2019
The place is ok , its just that the sales person are not professional with their work
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10 February 2019
Large variety of product
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07 December 2018
Nice
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25 November 2018
Provides good home appliances
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31 May 2017
You can buy any electronic or electric appliance for the house, as well as furniture. Good service
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21 May 2017
Wide range of products. They try to remain the most competitive on the market. My recent purchase was handled by Bashir, Sales Advisor, for home and kitchen appliances. His advice and customer care was excellent !
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19 April 2017
Good products and value for money
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12 March 2017
Wide range of quality home products : furniture and electrical appliances.
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24 September 2016
Ref: 737658285
Hello,
I will be sharing my experience as no one at Courts Mammoth seems to care the slightest about customer Service.
As a longtime customer I have now decided to go ahead with my complaint to ACIM and CPU.
As far as I am concerned you may be in the business of fooling customers, and definitely do not treat your customers fairly.
I cannot believe that a supposedly a No. 1 in Furniture, Home Appliances and Digital Products store company hasn't even been in a position to provide a feedback for a phone which has been sent for repairs. Such poor Customer Service management.
In the light of the above, I note with concern that your company has taken nearly one month to provide a feedback about a phone when in fact repairs ought to have been carried out within ten days as from notifications of the defect as per law.
My spouse bought a phone make Intex at Rose Belle showroom. Within 2 weeks, we encountered issues with the device. The telephone keypad was not working and the battery was draining even though the phone had full charge.
I called at your customer care today whereby I was informed that the device was already left at Mahebourg showroom. Later when we went to fetch the phone, the lady told that the phone was in fact left at Curepipe showroom and admitted that the mistake was entirely theirs.
When the driver of Mahebourg showroom went to collect the device at Curepipe showroom was already closed.
My question: is your driver aware of the operation hours of the company he works for? Do you people keep a track of your staff during office hours so as to be able to deliver goods in time and to provide a good customer service?
To my knowledge, it is a big NO, because I am running around for a device.
The lady at Mahebourg showroom stated that phone will be dispatched supposedly this Tuesday 27TH September.
To note that a phone on loan was provided which is faulty and the phone had to be charged on 24/7 to be able to use.
In my view this is nothing other than a con.
Is it too much to ask that the Head of Customer Service or your CEO to contact me so that I may express my experience with your company to them.
“Although your customers won’t love you if you give bad service, your competitors will.”
Regards
Selvida Govinden Marieresponse / report this review -
06 July 2016
Average product choice, staff are knowledgeable
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16 January 2016
Good weather
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