LTC Boutique-Hôtel Beach Restaurant partner Le temps des Cerises Jeans

Location :

158 Boulevard de Grand-Case, Grand Case Saint Martin 97150, St Martin
Added by Jopie, at 30 September 2016

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• Anonymous

  04 October 2017

  This review is so long overdue. Actually, I should be with you right now but unfortunately Irma has made that an impossibility. If this boutique hotel had an other name it would be called "Jewel of the Seas".This wonderful sweet gem is truly magnificent. I was there for 10 days during my Birthday. Let me tell you, I will always have the best memories. The cleanliness, location,specialized decor, personal attention and lots of delicious food made me feel as though I was France. Chocolate made me he feel like he was my best friend since childhood. Martine ( the owners niece), Jolie and the staff was so helpful and truly made you feel like home. See you in the future - love you!

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• Anonymous

  20 July 2017

  I have stayed at many well-run boutique hotels and this was not one of them. It is a run by a bunch of young Frenchmen, I would say 20's to early 30's who function as waiters first but do not have a cohesive hotel hospitality front. We got the tour and Oliver though nice, seemed frazzled and sweaty. Alot of the tour seemed thrown together as in leaving our unattended luggage in the lobby to telling us were to set the thermostat in the room. It reminded me of someone that had to present a research paper to the class and instead the student was just add-libbing the speech and inserting opinion. The orientation lacked polish and professionalism-more about this later. The room had a nice rustic beach theme, and the glass balcony had a beautiful view overlooking the beach. The beach is top notch and in prime location. In fact, my favorite part of the hotel was the beach that corresponds to them. We ordered breakfast and though I requested my coffee with cream and sugar, I noticed it was practically black; I asked about it, and the waiter said "Oh we ran out of cream"my opinion of this place really starting to tank at this point the bed itself is comfy, but the bedspread feels scratchy, short of sandpaper and sometimes stained. We stayed in the superior suite upstairs and it comes with a king-size bed. The pillows were standard euro size which meant they were small square pillows, thus my head kept rolling off of them. Also, I found them to be uncomfortable and lacking in neck support so every day I woke up with a stiff neck. King size beds should come with queen or king size pillows or at least have them available. The bath and beach towels never smelled fresh they always smelled sour and gross I often wondered if they use soap. The lack of a concierge made it so that I had to inform them of alternative taxis that had better service and better prices, where to rent a kayak in low season and giving input about places we were going or places to eat at, they had no clue about most things we inquired about. There is lack of a reception period. I always had to chase down the first person I would spot in the restaurant or bar. The most egregious offense was the stench of raw Sewage that permeated the entire hotel; we stayed there 8 days and 7 nights and only had breakfast on the first day and last day (for efficiency) and never ate any other meals there because the stench was so bad. Many times I covered my nose until I cleared the area because I seriously would have gag reflex. If you think I'm making this up there are other reviews that mention this. One night I returned to the hotel late with an ice cream craving. Against my better judgement and since the stench wasn't so intense as it was a pretty windy night, I ordered a scoop of amazing ice cream; however, the stench smell started to intensify so my husband and I started to eat our ice cream fast just to get out of there as soon as possible. We had 2 interactions with the owner and she didn't even ask about how we were enjoying our stay or not even a Thank you as we were paying about 300 dollars a night to stay there for 8 days and seven nights. I tried to make small talk but she was indifferent and not too friendly. On our last day the director showed up in what seemed to be a recurring theme of givjng their unsolicited opinion on things that they should not opine about she kept insisting that the taxi in the front was our taxi and I kept telling her that it wasn't as it was for someone else and it wasn't going to the airport. This condescending, ignorant tone was an undercurrent with the service there. Ironically, the hardest and nicest workers there were Erwan & Capt.Charles (Ricardo).
  
  We had inquired about late check out so that we could use the beach one last time as we had to leave to the airport by 2pm and the checkout was at 11:00 am.
  
  We were flatly denied even though we asked for one extra hour and we were willing to pay additionally fees even if there was someone else that had booked the room, he/she would not be able to check in until 2pm.

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• Anonymous

  18 July 2017

  Beautiful boutique hotel. Absolute beachfront, we stayed here and did not feel the need to leave the hotel. Its small but has everything you need. Food is 5 star at the restaurant also. Staff are friendly, and fast, and speak fairly good english. The beach is stunning, with beds and unbrellas for guests and they will deliver your cocktails to you in the water.
  Only negative was about the bar next door, music does play fairly late at night (2am on Monday night was not ideal) and there can be a bit of a toilet small around the place which is apparently an issue from next door also, none of which are the hotels fault. Don't let these small issues put you off as the hotel and location is devine. Would absolutely return here.

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• Anonymous

  13 July 2017

  Such a nice boutique hotel!! our room was amazing, the food and service its awesome too, and the crystal clear ocean its just breathtaking!!! I would definately stay there again!

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• Anonymous

  05 May 2017

  WORST EXPERIENCE, TERRIBLE STAFF - I wanted to rent a chair on the beach. When I inquired the staff about the chair rental pricing, they said it was $15 OR I could purchase something from the menu and get the chair for free. I ordered the cheese platter from the menu and a bottle of water. Once the food was ready, the male server (Alex) pulled up 2 additional chairs for the others I was with (not mentioning that the extra chairs would be $20 each). As soon as we were done snacking, we laid down on our own chair for approximately 2-3 minutes before the server came over and said we would be charged for the additional 2 chairs. Since we did not want to be charged for the additional chairs, we got up right away to pay our bill. When we received the bill, they charged us for 3 chairs at $20 a piece ($5 each more than what they mentioned earlier - yes, we used the extra chairs for about 2-3 minutes), the $22 cheese platter, and a $7 bottle of water - as you can see, this had totally thrown us off guard - we should have only been charged for the $22 cheese platter and $7 bottle of water for the one chair we asked for, we should NOT have also been charged $20 for 3 chairs. When we confronted them about this, they argued with us and one of the male waiters (Alex) walked past me and pushed me with his shoulder. I am disgusted with how rude these 3 treated us and I can honestly say we were very friendly up until they started yelling at stating they would call the cops if we didn't pay the bill in full. If you are thinking about dining here - keep walking. There is nothing special about this place and the terrible members that make up their team.

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• Anonymous

  27 March 2017

  Awesome. Great digs and stellar food to boot.

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• Anonymous

  14 December 2016

  Beautiful space. We had a chicken caesar salad and a mixed seafood platter for lunch. It was very good and the portions were generous. Beach front was immaculate.

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• Anonymous

  15 October 2016

  Beautiful hotel

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• Anonymous

  07 October 2016

  Food and drinks were good. Would definitely recommend and come back.

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