Very poor service, we waited 1h30 for our main to arrive. In the meantime, we watch tables leaving and customers around us complain about cold or uncooked food The tartar finally arrive, still frozen(a tartare dish should be made with fresh ingredients,not frozen!!). Seafood was of poor quality, you’d expect more from a fancy restaurant. Waiters are completely unorganized but tried hard. We ask to be offered a glass of wine to eat our mains as we waited 1h30 we had finished our half bottle. The manager showed up 15 minutes later and yelled at us. Instead of being comprehensive he tries to teach us manners as he thinks we can’t ask for anything. We are completely upset of such a behavior. We never had such a bad experience it completely ruined the evening.
We had a very pleasant evening, enjoyed the atmosphere, though quiet, our waiter was most attentive and chatty and fun. Digestif on the house as well as a free taxi back to our hotel
On vacation in Agadir with my partner, we were looking for a good restaurant with fish on the menu.
After looking on Tripadvisor, we opted for this restaurant because the reviews were good; the location is good and the decoration pretty nice.
So much for the positive
After we settled outside for dinner, we quickly realized that the lights are really too weak and you do not see anything on your plate (my companion removed the edges of his fish in the light of our phones!
At the staff level, many young people but few had to go to a hotel school! Not very smiling and not very present. They passed several times next to our table while our plates were empty without them taking care of ridding. And when they did, they left half on the table.
In short all this could have happened if the food had been good! We opted for two fish dishes. I took monkfish with shrimps and with garlic sauce and mushrooms. Balance: not very copious for 19 Euros, and the dish was lukewarm at first and cold when I finished.
My companion took the fish fry. Served lukewarm, and the time she tries to remove the edges (in the light of the phones as already mentioned), the dish was cold and she ate half.
When we reported this to the waiter, he just told us that the plates were hot, and left without a word of apology.
We then discussed with the manager of the restaurant who was very concerned and was sincerely sorry. He offered us a dessert and confused himself apologetically several times. We also saw him having a "frank" discussion with our server. In short, his attitude could have saved the evening a little if we didn’t have to ask for the bill 2 times and wait 15 minutes.
Unfortunately our bad impression has only been confirmed because 5 days later, my partner is in the hospital for 2 days, very dehydrated and especially with a bacterial attack that will force him to remain bedridden in his room for several days. The doctors are formal, the bacteria in question comes from fish and it is the only dish with fish that we ate during our stay.
So in the end, FUY THIS RESTAURANT WITH ITS STAFF NOT AT HEIGHT AND WITH A VISIBLY UNFAIRING HYGIENE !!!!!!!
Great setting great service great food a brilliant place to chill out
Sea food was nice. Service was excellent one night and not the other. Good for couples to come in the evening. Live music aswell.
Food is not bad compare to other restaurants nearby. Service is poor as no enough staff even when the restaurant is not crowded. In my second visit to the restaurant, I have waited 15 min to give my order and I waited another 40 min till I asked the waiter about the food and he told me that the ordered pizza is not available! I cancelled the whole orders and I walked out!
I had a lovley and great evening with my brother and friends . I would like to thank the service and Mr Youness the bar man .very friendly and professional worker .Great to be here. I will be back for shour
Thank you for making my day better. I recommended 5 stars 😀p
Fantastic food, great atmosphere, restaurant that caters for all. Quiet dining area, outside area, bar and live music. Cant be faulted.
I love it
Brilliant location in Agadir Marina. The tapas are tasty. But beware the prices - really high. You get a great view of the beach and it's an excellent safe location away from beggars (of which there are plenty on the beach front promenade).
Very nice food staff view every thing nice
Good situation, good music, delecious food, nice staff. Wonderful.