Let's start with the good things. Reception staff is friendly to fix the issues and the balcony is lovely.
Issues: promise flat screen TV reality, tv is at least 20 years old. Walls are dirty, duvet was dirty, basically stuck in year it was buid 2006
Rooms are quite cosy, has 2 places to eat and water park is good for relaxation.
Disappointed by service quality, unprofessional staff, outdated rooms (most of the lights did not work, tv had only a couple of channels). The bowling facilities are bad too - non slippery paths and old cracked balls. The spa area was average.
Big facilities. Very tasty breakfast at the hotel restaurant. But I felt lack of tidiness, cosiness. In spa shower rooms there were loads of broken equipment..
Food low qualitty, it seems that staff cant take care around restaurant, sugar everywhere, lack of tools, uncleaned tables. Spa was good. Hotel room had unprotected spots in the shower and while showering leaks werr noticable on the floor.
Nice, clen,good quality personal
super viesbutis
The worst hotel ever. Maybe it was ok 5 years ago Rooms are horrible Towels were dirty, shower and toilet as well Sofa bed was broken I could have added more pics, but from the ones I did you can get the idea.
From picture in the webpage you can expect much more. Firstly, check in time was delayed for one hour,also check out time was made one hour sooner. That was just unpleasant. Food in restaurant wasn't good and it was expensive. Rooms clean but not nice, sofa had stains all over it and there was unpleasant smell in the room. Probably not coming back again
Very nice and friendly staff. The hotel is nothing special but ok - clean rooms, towels and essentials.
Tidy rooms, friendly staff, could update their TV's and put a kettle and tee or coffee in the room otherwise I enjoyed the stay
Hello! My experience in this hotel was pretty bad. When I came in my hotel room, I noticed used soap and shampoo in shower, long black hair in the sink and on the floor (they couldn't be mine as I have blonde hair) , big yellow spots on the bed sheets, a lot of dust hanging above the bed, and we didn't even have trash can in our room. Also we both had an allergic reaction from the chlorine in water entertainment centre. When maids came to clean our room, they just picked up those soap and shampoo papers, hair from the sink with tissue and they didn't change dirty bed sheets. I was very confused about this "cleaning". Overall I am very disappointed and ashamed, because these holidays were a birthday present for my boyfriend.
The Spa is ok. However foot massage was supposed to be 30mins and was finished in under 20. The rooms were clean but no heating and no contact numbers for reception, the remote for tv did not work. Minor things but i would stay clear of restaurant as its a health resort that doesn't understand what healthy food is. E.G ordered salad and got mayonnaise with some lettuce.
Completely drenched in the stuff.
A rather big resort, hotel, pool and spa. Main drawback is the surroundings: nearby road and empty fields. No lake or forest to stroll around. Inside is not cosy. Functional, but not cozy.