Great place! You'll have a beautiful view of Maseru from the restaurant. Amazing staff will great customer service. Peaceful place to stay.
The Hotel is really Luxurious and all aspects of the hospitality that you'd require are and will be taken care of. The staff is proactive. Really liked that. The service is spot on. The place is very neat. From welcoming to reception to restaurant - the hotel really elevated service standards in the hotel industry I must say. And the prices are really not that bad. Well that depends on who's reading this.
You'll enjoy it - if you ever decide to go there. Pack up your Gold and Platinum cards too. You might need them.
Great hotel. Could do with more restaurant/kitchen staff. Their service is super slow.
A bit pricey. Rooms clean and safe. Rooms quite small especially considering the price.
Maintenance work was taking place while i was there, sometimes starting at 6:30 am. I understand maintenance needs to happen but being woken so early with drilling and hammering is not what one expects. At least guests should be informed prior to reservation and possibly given compensation for inconvenience.
Quality of service varied among staff: from very helpful and friendly to slow and surly. Food was ok but nothing special and internet was lousy except on last day when they upgraded some software (after i brought attention to the problem!)
I'd give it a 5 star rating if the service in the bar and restaurant was quicker
They made us dinner even after the kitchen was closed! Very nice staff.
The restaurant is very clean with beautiful decor. The food is woh! Staff is very efficient
Clean and family-friendly set up.will reeturn
Rooms are great but their restaurant doesn't have 40 % of what's on the menu
Overrated hotel with average food and service and poor WiFi connection. Comfortable rooms and tasty cheesecake but that's about it. Rather stay at Lancers Inn or KFL.
Absolutely awesome x view us amazing food was outstanding
First class hotel. Highly recommended. The best in Maseru.
Great service. Great food. Great bar.
The Hotel is really Luxurious and all aspects of the hospitality that you'd require are and will be taken care of. The staff is proactive. Really liked that. The service is spot on. The place is very neat. From welcoming to reception to restaurant - the hotel really elevated service standards in the hotel industry I must say. And the prices are really not that bad.
Enjoy - if you ever decide to go there.
Tidy and neat. Friendly and helpful staff. I recommend it.
Food is good but service is slow
The rooms and linen are very clean.
Everything here works perfectly.
Neat hotel with spacious rooms. Clean friendly service and a luxurious atmosphere.
Excellent hotel. However, my shower was broken and they had several things they couldn't serve off their menu (wines and food)
Small but expensive rooms, very noisy kitchen fan can be heard in the rooms, smell of cheap man perfume, almost no water pressure, slow wifi, restaurant has very limited menu and is quite expensive, no amenities in the hotel. Helpful and friendly staff.
Good and well behaved waiters
The Best Hotel in Lesotho
There is not a lot to say about this Hotel, other than amazing!
From the staff making you feel as welcome as if your an old friend visiting, to the food atop the Sky Restaurant.
The views, the rooms, the food, the staff and atmosphere, they have it all perfect!
I can ramble on and on about everything, but it will stay the same, and the end result will still be, absolutely great!
When visiting Maseru, be sure to stop by. Even if it is just for lunch and the gorgeous views.
Thank you Mpilo Boutique Hotel, you guys made our honeymoon even more special!