One of the great place to work, it's been part of John Keells group, Out standing industrial experience of 30 years.
Staff are very friendly. They are doing there jobs well fast.
Please don't open any policy.
Very poor customer service by this company. The insurance advisors appointed by this company is useless.
I'm a British expat working for a company that uses this company for health insurance. Was told when I started we had health coverage, found out when I needed it, when my wife was diagnosed with cancer, how little it is worth. Treatment being paid for 100% by me, having submitted the receipts for what little they will cover they have after 2 months not bothered to come back with anything. Don't waste your time if your a company covering anyone or an expat looking for coverage this is simply not worth the risk.
Zero star rating if possible, very poor customer support. Worst insurance company ever..!!!
They tell "Trust in your tomorrow today" but never trust these kind of third class companies. Claim department is worst.
The claim department never answer the phone and their claiming process is very slow. My bike was accident 2 months ago. Still i haven't receive my payment. NEVER TRUST THIS Insuarance.
Worst experience ever i had from an insurer and not at all professional to speak and deal with a customer "NEVER USE UNION ASSURANCE".
No i never hate this union assurance . This is the Superb insurance co. In our country. It was a mis print. Pl appolagise me
The most inefficient insurance service when it comes to claims. They literally don't pick up the phone and avoid paying valid claims. I m stuck with them till my insurance expires.