Name: Trico Maritime (Pvt) Ltd
Address: 414/17 K. Cyril C. Perera Mawatha, Colombo 01300, Sri Lanka, LK
Telephone: +94 112 444 488

Trico Maritime (Pvt) Ltd is a finance, located at 414/17 K. Cyril C. Perera Mawatha, Colombo 01300, Sri Lanka. They can be contacted via phone at +94 112 444 488, visit their website tricoworld.com for more detailed information.

Location :

414/17 K. Cyril C. Perera Mawatha, Colombo 01300

Contacts :

Added by Jopie, at 23 July 2014

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

01 October 2021

Absolutely ridiculous shipping company. Their systems are slow, staff are rude and unhelpful, extremely inefficient and not bothered whatsoever. Unless there's a gun to your head, I would recommend never using this service for anything whatsoever. If you do be ready to waste 4 to 6 hours of your day, half of which you will spend having no clue what is going on or what stage your clearing process is at.
Anonymous

27 August 2021

We had horrible experience in trico past 5 months I didn't receive my box I send 2 boxes one is wooden other one is small box. Still one box in Qatar other box received its damaged they stole everything in my box.they not taking any responsibility for damaged. Because of they r careless food also spoiled.dont trust trico they r very cheap
Anonymous

16 August 2021

Today I called to the trico official number and the staff who attended to my call named Anuruddika provided me false information regarding my cargo box. Secondly I wanted to make a complaint then another staff named Pawithra told me that she will be connecting me to their Manager. After waiting once again that staff Anuruddika spoke to me and acting as a manager. Then she told me that she is an executive staff. Finally they provided me a mobile number of manager ( Mr.thomas ) and still I'm unable to reached him. Why they don't have proper method to make a complaint? If anyone knows how to make a complaint please guide me.
Anonymous

09 August 2021

It’s very surprising that so many people have had bad experiences using trico. But for me it always have been easier and very efficient. My mom sends packages since 2014 and until now we never had any difficulty in clearing them.
Anonymous

09 August 2021

Listen to the people with low reviews here. Honestly, the worst company in Sri Lanka. Make me think why I came to Sri Lanka. If you want to have an idea how this company operates, it is like how think the Sri Lankan economy works. Yeah! That low.
Anonymous

17 June 2021

Worst cargo service ever. Very poor customer care service I’ve ever experienced. No value over the customer’s time.
Anonymous

14 June 2021

(NOT RECOMMENDED AT ALL)

Worst cargo services in Sri Lanka. It has been so difficult to get the boxers delivered on time. Had to call them more than 50 times, Still they keep giving false information and excuses. The shipment had arrived two weeks ago but still I haven’t received my box 📦. Very poor service.
Anonymous

23 May 2021

Very poor service,,very very lazy staff,,dont send any item via trico,,for small 2boxes i have to wait 7 hours to clear ,,very very lazy movement,,if you like waist your time you can send via through trico
Anonymous

28 April 2021

bad place
everyone asking money for release the packages
even the government workers are doing the same.
very disappointing
trico giving priority to who gives money first, others have to stay 3 or 4 hours on the chair,
if you give money ,you can go inside who you came with, or otherwise only one can go inside the office
f#@## office
im not putting my packages again from this company, and also im telling my friends to do the same.
Anonymous

28 April 2021

I don't know are all these people complaining, but I went there today and all things went so smoothly. Just make sure all things from your side are ready.
Anonymous

03 January 2019

We want to waste long time to clear our goods. They don't use new technologies instead of the traditional way want to go to the same queue several times, it is horrible.
Anonymous

26 December 2018

Good but must have improve customer service.
Anonymous

03 December 2018

Services are slow and not optimized. Package handlers are asking for tips too much. They do not handle things with much care.
Anonymous

27 September 2018

bad place
everyone asking money for release the packages
even the government workers are doing the same.
very disappointing
trico giving priority to who gives money first, others have to stay 3 or 4 hours in the chair,
if you give money you can go inside who you came with or otherwise only you can go inside the office
f#@## office
im not putting my packages again from this company, and also im telling my friends to do the same.
Anonymous

15 August 2018

I was worried coming here after reading the reviews. I was pleasantly surprised. No issues, no questions. It took me less than an hour to be out with my shipment.
Anonymous

12 August 2018

No disable parking, no disable access, no proper waiting area. I came here 5 years ago and still looks the same. The workers (fork lift operator > the ppl who load to the vehicle > and then the driver ) always beg for tips too much.
Anonymous

12 June 2018

One of the worst cargo service in Sri Lanka, operate with trainee staff, just to fill the initial forms took 20 minutes and doesn't know how to check entry and exit in passport and seeking our help to find them, waste of your time, Unfrofessional staff, agressive attutide, treat you like that your getting service from them free.

Custom officers more worst then clerical staff and behave like worst then blue-collar staff.

Can see the notice everywhere in premises "Do not offer any money to workers" however they don't bother to serve you without 100 Rupees (Minimum).

Dear Trico Management,

Do not advice me to write a complain email, you have so many reviews about your bad services to take action..
Anonymous

28 May 2018

Very bad experience and poor service. I had to wait from 8AM to 4PM due to staff carelessness with my documents. At last, They broke my TV and never apologized. There was an insurance when we sent our cargo but nothing was recovered. The staff took too long to respond. Unprofessional and very poor service.
Anonymous

10 May 2018

staff always giving negative answer,,my family in Kuwait,send some stuff to sri Lanka ,even your kuwait branch as well as Colombo branch staff ,not responding ,proper ways,,,when they ask when our baggage arrive to sri lanka ,,staff answer is "DONT KNOW" that is not good customer care,,.
must trained them well.zero services,in future,, im not recommending this firm ,,for future clearance work,NOT SUITABLE FOR CUSTOMER CARE
Anonymous

19 March 2018

Bribing the dirty staff is the only option to get your things cleared at this place. Arrogant staff members and very poor customer service. Better to use some other paid agent to get things done!
Next time Im going to film them asking for bribe and use that evidence legally.
Anonymous

17 January 2018

Worst customer service. Takes ages to clear our boxes and staff is not helpful at all never recommend this place to anyone.
Anonymous

09 January 2018

Most of the reviewers reviewed reasonably, customer service is poor, should wait for hours in a bench and watch the vehicles parked,
And there's a canteen which sells teabun which is like a rubber lump for 30rs
Anonymous

06 November 2017

Sucks..really poor service.better go for another option.don’t waist your time
Anonymous

15 September 2017

Extremely poor service. They define negligence .
Anonymous

12 September 2017

Kind attention to all Trico customers who are in USA, using Ocean freight services to CMB through Ceylan Shipping Inc - New jersey ( Asanka) be aware of your valuable Goods. He Steel valuables from the package in, NJ- warehouse, sent half of the package to CMB. He sell out TRICO name as a Agent, doing steeling. Don't get caught to this person.Be Safe your valuables.
Anonymous

06 May 2017

Went to clear a personal cargo. Total time taken up for clearing was around 3.5 - 4 hrs. The clearing is supposed to happen as per the number issued at the gate, I went thereby 7 o'clock on a Friday and still got number 13.
However not everything seems to be happening as per the number provided, since on the day I went, a lady who had got the number 10 cleared the goods before everybody else.
Facilities are designed to maximize the efficiency of clearance and comfort for the cargo holder, however the same can not be said about the minor staff - especially in the cargo inspection and delivery area.
Company seriously need to look into labourers asking for money. The forklift operator who moved my cargo from the inspection area to the transport area kept on nagging me for money without even allowing me to arrange my transport, and the officers/supervisors just turned a blind eye.
company should instruct the labourers tips are given by the customer, not asked.
Anonymous

05 October 2016

Now the process is very fast!
I got my 16 boxes in just 20 minutes, including customs clearance and loading.
Anonymous

30 July 2016

For Clear goods
1. Fill The Documents
2. Identify The Goods
3. Custom Clearance
4. Loading
It will take time, hope they will improve some systems to decrease waiting time
Anonymous

16 November 2015

Best shopping company for a reasonable price. The wait to collect your items can be a little annoying.
Anonymous

30 July 2014

horrible customer service and they never pick up the phone to let you know if the goods have arrived. very displeased.!