• Delete
  • Edit

About

Nila Medura - Ministry of Internal & Home Affairs is a local government office, located at 563 Elvitigala Mawatha, Colombo 00500, Sri Lanka. They can be contacted via phone at +94 112 501 158, visit their website www.moha.gov.lk for more detailed information.

Location :
563 Elvitigala Mawatha, Colombo 00500
Added by Jopie, at 21 December 2016

Opening Hours

  • Monday 8:30 AM – 4:15 PM
  • Tuesday 8:30 AM – 4:15 PM
  • Wednesday 8:30 AM – 4:15 PM
  • Thursday 8:30 AM – 4:15 PM
  • Friday 8:30 AM – 4:15 PM
  • Saturday Closed
  • Sunday Closed

Add missing information

Add email
Add business description
Add Social Media
Add Products and Services

18 Reviews

  • Thiwanka Perera
    26 August 2019

    Very poor government service as usual and we do not have any other option

    response / report this review
  • Pasindu Jayaweera
    09 July 2019

    Extremely poor service. The staff has no responsibility on their work.
    The office has to be started at 8:30am. But when the people starts to go inside, the unit relates to re-issuing of birth certificates has closed their door and asked to wait outside. The staff inside is doing nothing, but just talking about gossips. Some are taking phone calls from their mobiles. None of the people inside had concerns about the people queuing outside. Meanwhile friends of the staff are called inside and given priority. At about 8:55am only they asked to come inside. Its like they are working on some other things of their own and checking on people's requests when they have some time. Really terrible. If you have at least one more alternative that to visit this office, I recommend to go with it! Try your best to skip this place.

    response / report this review
  • Green World
    28 June 2019

    Poor Service ,
    1.Not answering the phone !! ?
    2.No reception !?
    Need to improve the service lot !!

    response / report this review
  • Maheesha Kulasinghe
    26 June 2019

    Went to get a certified copy of my son's birth certificate. He is 3 years old and they still dont have one ready to be collected immediately. When forms are filled and handed over and paid they said it would take around 2 weeks for the copy to come via registered post. Now its been almost 6 weeks and still no copy received. They dont answer phones either when called. Dont even deserve one star.

    response / report this review
  • Tharani De Hoedt
    01 April 2019

    It was really terrible!!!! Just to get a document we have to first wait in long queue and then get small chit. then again wait in a queue and pay to another counter. And then wait almost 3 hours just standing to receive documents!!!! It's really horrible! Whole day wasted!!!! This should be available via online!!!!

    response / report this review
  • Tharanga Delpachitra
    11 April 2018

    Typical government office.
    We have to work on their timelines
    Lots of waiting in all areas

    response / report this review
  • Sandun Fernando
    29 March 2018

    From the out side it is awesome. Once you step into thus place you will realize how lazy government people are. To get done a small work i had to step into this place few times. Very lazy staff. Not working properly.Very bad customer service. Wasting lot of time of people. They don’t even care about it.

    response / report this review
  • Maduka Sewwandi
    28 March 2018

    It provides a great service

    response / report this review
  • Hasitha Gunawardana
    20 January 2018

    Divisional Secretariat- this place should be improve actually not the place people who are working here

    response / report this review
  • Kosala Wanniarachchi
    17 January 2018

    A good example of inefficiency of the government service.

    response / report this review
  • Tharaka Jayasinghe
    22 December 2017

    When you come to here you will realize still da government services are very pathetic There is nobody to give correct guidelines Unorganized government office.

    response / report this review
  • Rashith Fernando
    23 November 2017

    All the telephone lines are busy even the hotline number, poor management, impolite workers and the whole place is a mess

    response / report this review
  • Ryan Alexander
    22 September 2017

    Disrespectful attitude towards people, along with their poor service.

    response / report this review
  • IR I
    22 September 2017

    Dissatisfying Service/staff - extremely careless with work/ no respect for service & for citizen's time.

    response / report this review
  • L.N.P. Samarasinghe
    02 September 2017

    They don't provide the facility for vehicle license renewals.

    response / report this review
  • Ruwan Chaminda Sampath
    10 August 2017

    Customer service is very very poor. not respect to others. time is wast. improve your service and behaviors.

    response / report this review
  • Gihan Liyanage
    20 July 2017

    The procedure they are going to follow is good but still not following the people who are working there. Most of the people start working after 9.15 am. I had to wait more than 1 1/2 hours to take a birth certificate copy even my queue number was 2.

    response / report this review
  • Shafranlive
    28 December 2016

    awesome best service

    response / report this review

Rate & Write Reviews