Amazing place enriching the facilities of telecommunications. But unfortunately sad to say the place has very poor servicen with a ton of waiting time. But it surely might be due to the large amount of customers but from my point they should increase there workforce in such work stations.
Ticketing system in place. Wish all counters are active to meet demand. Good service though
I went to resolve a issue with a CDMA phone. Even during the COVID19 travel restrictions, there service is appreciable. Quick and very friendly service at the CDMA maintenance section.
Excellent & very friendly, on top they attended withing a very short period & completed the job very satisfactorily.
They got a good system. But according to my experience between two visits that good system is a reason I had to wait for a very long time. staff should become more energetic. It's slow very slow. But overall I can rare this with a B++++
Nice staff. Good service.
SLT Negombo customer services required much more improvements
I'm not happy with the customer service. Most of the times long queue in billing counters
All the technical and billing place good service
Located in a very busy area. Place is crowded all the time despite weekdays or weekends. Place is clean, well organized and air conditioned. Staff is helpful and experienced. As you enter you will find the main office and at the back of the office you can find the service center. The main office focus on documentary work and the service station mainly works technical issues.
Parking spaces are available for customers.
Very crowded in service counters. Bill payment queues are long but quick
Sri Lanka Telecom is one of the leading telecommunications operator in the country. They offer wide variety of services ranging from telephone lines to data center services.
Satisfactory customer service. Inside vehicle park available for customers.
Service desks are helpful Although you can not expect better quality of service from them
Mobitel and s.l.t sells and service center.
Well organized office.
Cominication facility provider. You can pay telecom bills, large packing area.
Get things done with patience, or nothing.
Well organized office. Can get your work done fast and easily