You will be charged extra for online booking s via Ruhunu hospital website. I was charged Rs 2090 while paying online while actual price was Rs 1940. Also supporting staff nurses behave worse than government sector.
Very disappointed with the channeling system. We was no 04 but they took no07 instead. Also after that took some others and we waited more than 3 hrs to get in. Never again Ruhuna, Queansbary is much much better. This is not the first time. Even in the parking management and security just act like we came to beg here. Very disappointed. Worst experience in a channeling service.
And it’s paid service. We didn’t took anything free.
I'm really disappointed this place! I think government hospital better than this
Customer services is good. If u can add light music or TV on channeling areas. Little confusing when seated long time.
The cleanliness of the newly built section of Ruhunu hospital is on another level. And the assistance of the hospital crew is highly appreciated. Actually they know how to deal with patients and the way they talked with us, made me very happy. Honestly I should mention that we are extremely proud to have such a hospital in Galle. And I would like to thank the Director of the hospital and each and every person who contributed to build this hospital.
Thank you!
One of the best Private Hospitals in the Southern Province with modern facilities
Best hospital in southern province. Friendly staff. Quality services. Good customer care. Use new technology to best service. Southern province first online facilities. Only one Dialysis Unit in Southern province. Neurosurgery & Laparoscopic surgery also perform in Ruhunu Hospital Karapitiya. Very echo friendly environment .
Prompt service and the nurses and staff were friendly and caring. Very good facilities in obtaining reports, etc. Uses modern equipment so imgaery based reports are very fast. Parking available in the premises and on the access road. But portions of the facility is under construction and parking area is limited until constructions complete.
Staff are ineffecient and no followup the invoice process utill we remind.
Poor custoer service had shown and do not recommend anyone.
Good Service
A Largest Private Hospital In Southern..
Best Services With Hi Technology & It Located On Ultimate Eco Friendly Area Karapitiya, Sri Lanka *****
"Nurses were so sweet, listened and always tried to help.All staff in all departments went above and beyond in patient care.Very clean. Thanks for the cleanliness of the hospital.My overall experience was good and everyone I encountered took very good care of me and did their job well……
Date -:2018/04/29
Room Nu:-39
Time:-10.00am
Dr.p.Amaradiwakara
Me dr.channel eka tibune 27 wana dinayeya.dr.e dinaya awlangu kara 29 dinat channel dama tibuni.apt cal kra denum dunne dr.27 wana dina nometi bawat 29 dina ude num 10.00 en bawathya.mata 27 wana dinat tibu channel num eka 3 we.e num ekam 29 dintat eti bawada pewasuweya.mam mul anka nisa 29 Dina ude 10 t peminiyeya.vimasim anshayen risit eka wens kara genimat giya vita ma hata channel num ekat 37 dunneya.mam e bawa owngen vimsu vita mama pho eka answer kale ne kiww.me bawa office ekat denum dimat giyeye.eka niladariyek pamank sitiyeye.ohut phone history ekt pennu athara apt num maru kla bawat e num eka dun ne kiylt pewasuweyeya.ohu ounge weradda piligena mul num atrin dr.channel kirimat ganna bawat edinat sitina nurse t e bawa denum den bawathya.api room 39 giya vita e nurse apiwa room ekt gatte neta.report penvimat peni rogiyekuth,num walt nopemini rogin ataratawat api dr.penvimat gatte netha.me bawa newaththa office denum dunneyeya.namuth edint siti pariplana niladariyage basat room num 39 siti nurse ganm nogatteye.api dura sit pemini atara kusa ginne udesana 10.00 sita sawasa 2.40 wana teka sitiyeye.bus weda kle neti hein edina apit niwasat yemat noheki uneyeya.
Paripalanayat awanat nou staff eka ruhunu hospital eke sitin bawat,rogint hodin nosalakana staff ekak sitina athara,nisi adyapanayk neti amanushika staff ekk eti bawath bawat ,sanniwedanya durwala staff ekm eti bawath oppu viya.
POYA DINA RUHUNU HOSPITAL EKEN PIN RES KARGTHTHEYEYA.
Very slow service.
Every day out of the system.they need to be improved staff and system.
Doctor was supposed to come at 10am and my number was 26. So i arrived around 12 noon only to find the that doctor has arrived 11.30am.There should be an effective communication with patients to to inform about these delays. Otherwise this willbe same as government hospital.
You can consult virtually any specialist in the area here. Not the most spacious hospital you'll find in the area though. It gets pretty crowded in the rush hours. In those hours parking is a nightmare. I can't say that you get what you deserve for the service fees you pay. The management should care more about the parking congession and take nessesary steps to handle the crowds more efficiently. But there's nothing that can't be improved.
Good health care sevice
Consultants are very late to arrive. Patients have to wait for hours until the doctor comes to see outpatients. Extremely time wasting.
Best hospital in southern province. Friendly staff. Quality services. Good customer care. Use new technology to best service. Southern province first online facilities.
Fully facilitated private Hospital with friendly and experienced staff.. Availability of online channeling and providing more benefits to customers.
Easy access to/from hospital karapitiya.
All the docters start Private practice from here to late nights.
Charging . excellent - high
Treatment . moderate
Caring. poor
They are customer service is good.I went this hospital get a blood report.They told me that you could get report from an one hour and I went after a one hour they gave my report so I think their service is good but I don't know quality about their other services
Customer care is too bad if any urgent they wont answer calls. Is that hospital service??😂
Very good hospital.Wish to say special thanks to perfect doctor and person Mr.Kapila Vitharana.He is very experienced and able doctor with excellent knowledges at his field.Highly recommend him to everybody!
Bad service.
I just made my appointment with doctor through my brother due to i was unable to do that. They were asking for the receipt when i go there for meet doctor. The receipt with the my brother and i had a photo of the receipt with me. They said it is not enough and i can't meet the doctor if i don't have the receipt. This is very unfair for a hospital since people come from very far to meet doctors the appointments may be made by different people. It is true that we have to do what ever they tell since we must meet doctor to cure our illness. But it is not good to put patient in this kind of situations as this is a hospital. They should really care about customer services.
This is private funded health care facility in Galle. Main focus is on consultation service. Some of the facilities are introducing but lack of patients care and lack of experienced staff is a barrier for enhanced service.