Everything is fine but they don’t know how to communicate with customers they are there to help us but they are not showing interest on our request not all the staffs few of them are treating like they are the boss.
The best place where i did my pics well soo am very happy with them thanks a lot for ninehearts and the staff who are very pleasant to welcome custormers like us.
The best place to print your photos and i actually love the place and the staff working there are really good working hard to feed the custormer it makes me go again to the showroom which is loacted in bambalapitiya, their work is very clean and attractive.
This is a good place to get printouts and sort of services. Customer care is very friendly and supportive. Staff here is always ready to help customers. Some space available inside. Inside is filled with works they have done.
Limited space available for parking here. No wheelchair accessible entrance or wheelchair accessible parking available
Very good place for photo editing, printing and framing kind of work. They provide friendly and good quality service with reliable delivery times and acceptable prices. You can call and place the orders over the phone. Materials can be delivered over emails. There is a shared parking space for 2, 3 vehicles in front of the shop.
Photos are neat and quality very good editing and finishing. but I am recently dissatisfied with their service because.. they mentioned that frame size photo with frame.. and they charge for that too but they just delivered without the frame.. and they request for extra payment for the frame so disspoited at that moment any please rectify your errors Mr.9💕
One of the best photo related service centers I've come across. The best in service so far I've experienced! From getting a simple passport size photo to mega size event coverage. I've seen their quality been appreciable in all aspects!
got passport photos done by them. service was quick and efficient. prices also good. I would go to them again whenever I need a good quality passport pic done.
Good for a quick identity photo and to get copies of the photos. Not as the head office branch as this being a small office. Few staff is there, but supportive. Recommended for a quick photo print or urgent personal portrait photo for requirements like ID cards.
Quilty and Fast service - Wellawatta Branch
Worst ever customer service.. Don't even think of going here
Very Bad Customer Service.. They treat the customers as they are providing free service.. I had visited them more than 6 times to get my graduation photos.. Finally they asked me to go to their head office..
Fast and quality service. They were also very well organized!
Very bad service. I got my convocation photos after called them many times and went here and there to get my photos. and even they are not focused properly and editing is worst.
Very Bad Service, I have made 2 complaints requesting for the soft copies of my graduation photos during last 3 months. i have even paid for those. Did not received them yet.
Got my IDM convocation photos today. What a misleading service. they promoted framed photo images and sold only the printed photo. low quality print and lamination. Could have get printed on a nice frame with good color quality from Jamphoto or Seyacolor. can get a fine photo print for less than half price from this.
If 9hearts has your convocation photography rights, just get the soft copy and get it printed from somewhere else on a nice frame. even for the photo prints you can get lower price range.
Very poor service. Have to wait long to get something done
Poor editing, poor service. We had to wait to pay the bill till the cashier finish her personal works. The photo has not been edited correctly. Some important parts of the subject has been removed during removing the background (s even the photo has been taken in a white background)
Friendly service and double quick photo printing!!!
bad costmer service not in a standed way
one of the worst place in terms of customer service. In their invoice the do not mention any delivery date. After 10 days of my order i call them many times did not get any reply. finally the ask me to wait and kept the call on hold more than 20 minutes and no reply finally i cut the call. Nine hearts management should take proper action this unacceptable in terms of service. Teach your employees about the telephone etiquette.
There was a period their services were very good.
Good
not good very slow workers
One of the best studios