Name: findmyfare.com _ Corporate Travel Lounge - WTC
Address: Level 3, West Tower, World Trade Center, 1 Bank of Ceylon Mawatha, Colombo, Sri Lanka, LK
Telephone: +94 117 247 365

findmyfare.com _ Corporate Travel Lounge - WTC is a travel agency, located at Level 3, West Tower, World Trade Center, 1 Bank of Ceylon Mawatha, Colombo, Sri Lanka. They can be contacted via phone at +94 117 247 365, visit their website www.findmyfare.com for more detailed information.

Location :

Level 3, West Tower, World Trade Center, 1 Bank of Ceylon Mawatha, Colombo

Contacts :

Added by Jopie, at 21 January 2017

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 1:30 PM
Sunday Closed

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Danushka Jayaratne

05 March 2018

Poor customer service. Girl on front desk is rude. No idea about customer retention. We don't expect much but you have to deliver some. Never with them!
Haaziq Jaleel

03 March 2018

If you are looking to book an air ticket online, this is the best place to do it. Need more improvement in customer service.
Vindhya Wickramasinge

17 January 2018

I was dealing with Mr. Jenon Fernando regarding a date change of an air ticket and I would like to mention the excellent customer service of him. All the required information was informed without a delay and everything was arranged by him. Thank you for the support as we did the change in a big hurry at the last minute and he never got irritated with all the trouble we gave him. Keep up the good work Jenon. Good Luck!
Faadh Shanu

20 December 2017

very young staffs,, no idea about anything . i asked fare to cayman island they say they they have no fares to cayman .. wont passengers travel from srilanka to cayman SERVICE 0 . BUT VERY POPULAR
Ahdi Hussain

04 December 2017

Very bad customer service. Dont no how to talk with a customer. Price is also too high. Outside prices are less than this. Useless call centre. they never call you back. i have changed all my business class tickets to some other small travel agent in colombo 6. very very good service. Price is also cheaper that findmyfare. no more deal with them. Be aware
Supun Attanayake

08 November 2017

Their tune changes from time to time. The prices too are quite high. Do not agree to cash first/risky deals. The caring customer service is just a temporary thing. Be cautious when making decisions.
Panduka Angammana

30 October 2017

Reserved a ticket before one week of the journey. Went to collect the ticket one day before the Journey and the WTC office says ticket not available. unsatisfied with all the comments and dramas did by their employees. had to purchase a ticket then and their for 40% more of the original reserved ticket price from another air line.

Total Drama. People please be careful with these type of ticketing agents.
Nikila Peiris

05 October 2017

Great service but the price is too high
Trevor Kroon

31 July 2017

After sales service is a joke. They never answer calls and the so called chat service only sends out an automated reply that they will reply soon. They never do.
Ranjith Premalal De Silva

09 May 2017

NEVER AGAIN WITH FINDMYFARE I purchased 7 air tickets for Las Vegas and return to attend a conference with six students of mine. Findmyfare issued a ticket with 3 hours and 30 minute transit in London. At the point of issuing the ticket I was told by findmyfare that baggage will be directly sent to Las Vegas from Colombo and the time is sufficient to transfer from Heathrow to gatwick for the connection. Later on, after i purchased the ticket I was told that it is required to collect the baggage from Heathrow and travel to Gatwick and check in. It is not humanely possible for somebody to arrive in Heathrow, collect baggage, clear immigration, transfer to Gatwick and check in baggage and get into a flight in 3 hours and 30 minutes. However, findmyfare insisted that it is possible and the travel advisers have never been to london and do not understand that this is not possible.
In order to refund I was asked to pay the penalty and it would take 21- 30 working days to get the refund.
I advise you to think twice before we go ahead with your ticket purchases with findmyfare and they are totally an unprofessional group who is doing anything to collect money.
Shaheed Ahamed

18 April 2017

Had a problem with refund. Agent wasn't active or took initiative to solve the problem. But one Senduran overtook the concern and solved it professionally
Saajidh Thassim

10 March 2017

These people are total cheats.Tried to rip me 10,000 lkr when i tried changing my return date. Pathetic Service.Hidden Charges.Misleading promos. Buy your tickets directly from there airline guys or a reliable rather trust this company.

Source : My experience with fmf
Ashan Dissanayake

04 March 2017

The support team had given me a great support to change my booking dates. The other best thing is they have Installations plans in almost all every credit cards.
Ajith Bandara

28 January 2017

Horibal, irresponsible customer care and aftersale service ever I have come across and it was like buying an air ticket on the pavement. Very bad place to buy an air ticket.