Avis

Location :

• Anynomous

  30 August 2017

  Having shelved out US$700 we were offered a ten year old car with 74,000 miles on the clock. The coating on the steering wheel was worn away. The leather on the passenger seat was torn and there were various scrapes on the exterior paintwork. The car got us where we wanted to go but it wasn't the standard we have come to expect from Avis.We took photographs and wrote to complain to Avis USA. They just passed the buck and told us to contact the St. Lucia office. Letter duly sent two months ago and to date absolutely no response. A disgraceful way to run a business and unacceptable customer service. Certainly won't hire a car again when visiting the island. It was a ripp-off.

  report this review
• Anynomous

  17 February 2017

  Rented a car 4 months in advance for our honeymoon, got there and they told us they rented our car to someone else simply because they got there first and had none left. Didn't do anything to help, didn't compensate for the taxi I had to pay for either.
  
  Lady at the Avis desk says it happens to them all the time. Don't ever rent here, there are much more reliable companies in St. Lucia

  report this review
• Anynomous

  17 September 2016

  We rented a vehicle for 3 days which we returned after the first night, as the vehicle had problems, but the Avis personnel at check-in, and check-out was very pleasant.
  
  They did not have another vehicle for us, so they referred us to a neighbouring car rental company who was equally helpful and pleasant.

  report this review