Name: TLSContact Visa Services
Address: Beirut, Downtown, Martyrâs Square, Opera Building, groundØ Beirut, Lebanon, LB
Telephone: +961 1 966 014

TLSContact Visa Services is a point of interest, located at Beirut, Downtown, Martyr’s Square, Opera Building, ground، Beirut, Lebanon. They can be contacted via phone at +961 1 966 014, visit their website www.tlscontact.com for more detailed information.

Location :

Beirut, Downtown, Martyr’s Square, Opera Building, ground، Beirut

Contacts :

Added by Jopie, at 22 June 2016

Monday 8:30 AM – 2:00 PM, 3:00 – 4:00 PM
Tuesday 8:30 AM – 2:00 PM, 3:00 – 4:00 PM
Wednesday 8:30 AM – 2:00 PM, 3:00 – 4:00 PM
Thursday 8:30 AM – 2:00 PM, 3:00 – 4:00 PM
Friday 8:30 AM – 2:00 PM, 3:00 – 4:00 PM
Saturday Closed
Sunday Closed

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Fabien Lezeau

07 September 2019

A useless middleman just here to take money in the process. They do what some embassy don't want to do anymore, and charge you unfair amounts for it.

Don't expect any assistance or any advice from them neither before or after application. Don't even expect minimum courtesy from them. Therefore you should be very careful while filling your application at their office (as you might receive bad or misleading information).

The unfair part is, there's no way to avoid them, they can easily continue to overcharge their incompetence.
Don Omer

04 September 2019

Beautiful modern centre. Very well organised and the service is just on point. Tine is very well respected and didn't have to wait at all.
Charbel Rahmé

26 August 2019

The relocation is sure a bery good move from tls part. The downtown branch is more friendly, and the spaces are very organized! The team is friendly and helpful.
Alaa Khalil

01 August 2019

they forgot to send my certificate of "bac" to the consulate and i waited 15 days to be informed to resend the certificate instead of being informed if my visa in approvedanything else is very good but i hope this mistake won't happen again thank you TLS contactyou've helped us a lot
Olga Fleonova

22 May 2019

I don't know about the other reviews, but my experience was EXTREMELY friendly. Everyone was very informative throughout the process. Reaching them by phone is complicated, but if you write your inquiry using the form they provide on their website, they email you back answering your questions within a couple of hours. The young woman I was assigned to for my application was extremely nice, informative, and encouraging. I actually managed to ENJOY my visa application, as unusual as that sounds 😂 the whole process was swift, very well organized, and pleasant.
Dana Saleh

10 April 2019

Good service, but not friendly and they dont have a phone number to call and follow up
Samer Hajjar

18 March 2019

How can someone who's planning a trip a month and 5 days from today (20th of April) not find an appointment until the 19th of April. I guess we should start planning trips in 2020 to be able to book an appointment that fits our time. Stupid appointment system. Thank you for making our trip impossible.
Ismaeel Otour

13 March 2019

Very bad experience with them. I have never ever seen a rude and not educated employees, who should present the company!
Not organized even with extra service!
Sacredfly N

22 January 2019

Unclear instructions poor informed staff poor customer service. Please write clear instructions in your website and email so applicants know what to do especially since staff dont know anything.
Charbel Abi Acar

24 October 2018

The new location in Downtown, Martyr’s Square, is perfect,parking facing the building I took an appointment for the French embassy, and since it was a bit crowded, i upgraded it. My experience at the VIP lounge was just amazing. Great place, huge space, quick service, smiling employees, took me like 30 min to finish everything, good value for the money.
Farrah Hashim

28 March 2018

My experience was so awful this time, from enternce point since i applied for visa till i gained my passport. The row of applicants was chaotic( no single one)
Then once i addmitted to the offices what was mentioned is one number & once i tried to go to that number it was occupied by another person.
The employee that checked my application was not helpful at all,she mentioned so many pitfulls( already i applied last year with same documents)
Then another one called me after one week asking me if am really a doctor & asked me about how i gain my money!!! & why it is not mentioned the way i gain in my bank account( she was not lebanese as i noticed & have no clue about doctors system at all/ zero professional if not minus)
I waited for 2 weeks n i did not get any email from the Tls or whatever related to confirm my passport state, at last i called Tls instead to surprisingly knew that my passport is inthere!!!!! I left my job immidiatly( am living in far place from Tls) to take my passport
Once i reached again not organised que n very dirty floor( they were cleaning it front of clients!!)

In summery lot waste of time n energy rather than money. Cause of unprofessionalism of people who are managing the center. Very stressful to clients
Kareem Kawtharani

28 March 2018

Taking a visa to Italy
The staff is very friendly and polite; service was fast
Paul Marc

07 January 2018

Organized, efficient and adequate service. However, some employees need better human-interaction skills
Papa Seydou BARRY

11 December 2017

We'll organized. I strongly suggest the premium service. Beware of loss of documents. Keep copies
Milena Turk Sawas

02 December 2017

I think if there is more stuff it will be more easy and fast for the client
Rania Jawhar

31 October 2017

Good service
Very polite
Fast and efficient
You'd better have done your photocopies though before because each copy you make there costs a fortune
If you have a travel and you need your passport make sure to photocopy it all paper by paper because they just take 25.000LL to do so.
Tarek Fouani

28 October 2017

I liked the concept of intermediary consultants, the website is so helpful, all requirements are clear and the process is straight forward. the best thing that they check all ur documents in their office before submitting ur file .
Yaacoub Saade

26 October 2017

The employees should be more professionals and to reconsider how to deal with lebanese citizens and to admit that it is not th who deliver the visas and discus the documents
Jessica Jabr

08 October 2017

Getting in through security was timely & didn't have to wait. However, the most time I had to wait is at the reception desk where they receive your request to submit your file. After that the wait to get the meeting with the file examining agent to make sure that you're submitting the correct papers. The worst part is waiting to get your biometrics taken
Sally Al-Rabbaa

28 September 2017

Organized but takes a bit of time. Good customer attitude
Michael Mathew

15 September 2017

Lot of interviews at the same time and standing up under the sun and hot temperature for a long time
Ludwig Arcache

12 September 2017

Waiting room is small, excess people wait outside in the street. No parking, you will have to park your car at least 800m away. No one answer the phone calls, no one reply to emails.
Habib Helou

12 October 2016

Good service
Aly M

29 June 2016

When I read tons of shameful reviews about TLS contact all over the internet, I was really afraid to be treated in an inhumane and mean way at the center!

Until when I went there, my thoughts were altered! The security guy "Hussien" was very polite. There's an other security lady, who seemed very nice and friendly, she even offered to help me to find the ticket office.

The guy at the welcome area, started a short conversation with me, although it was not related to the procedure. I heard him joking with another lady too!

At the Swiss office area, there's a worker called "Mariam", who was very cooperative, and "friendly". Also, her coworker at the same area was very helpful!

Everything was smooth and easy, so don't be afraid, and as long you get your papers prepared, nothing to be worried about!

If you're a little bit late, it's not the end of the Earth! You may still guarantee your right to enter!

Incase of missing papers, you can still fix things, during their working hours at the center.

I've entered multiple times to the center since I was fixing some of my papers.

P.S: everyone was literately smiling!!