Disappointing.. the way they treat clients is so ugly especially the resturant manager
Very nice venue for weddings and some quality service and good food
San Stephano resort is my home away from home
On top of being a great vacation spot, it is well equipped with great choices of super clean luxurious rooms and suites and excellent customer sevice. For the last 6 consecutive years not only once was I disapointed in anything. Many thanks to Mr. Jihad (manager) and the team whom have always treated us not only as a valued customer but also as a member of the San Stephano resort family.
I can't wait for the completion of their beautiful new add-on project and I always look forward to my next visit strongly recommended as done before great Job!!!
Good place for shisha and backgammon. Food is decent as well
Cool, have swimming bool, dive club, neat hotel
Perfect on all levels.
Good Location, Swimming Pool and Beach access, Nice Jetty available.
Surprisingly, Wi-Fi is subject to extra charges in a $155Usd/Night room.
Amazing place. Tasty food
San Stephano resort is a friendly place where families with kids can enjoy a lot.
Nice pool and sea shore and tasty food.
Like
Super good
Don't be fooled by all the other reviews. This resort is not the place to stay if your looking to relax. It is very loud and there's no regulations in place to control it. Irresponsible parents just let their kids loose. Kids running around all day screaming, yelling and crying while parents ingnore them. Tried to raise my concern with the resort staff but they didn't seem to care. Refused to give a refund for the remainder of the nights. I don't recommend this resort at all.
far away from being called a resort small pool awkward access to the beach
Very beautiful place
Great for families. Staff is very helpful. Restaurants are satisfactory.
A good beach resort for the family
Worst Resort Hotel you can imagine. When I knew the price of this place, I thought this is certainly very good because it is very expensive. So I visited the place to make sure everything is good and to reserve. I was a bit disappointed because the lobby had an unused bar that was transformed to a place where they put all the stuff they don't need, in plane site of the visitors. Like old ironing boards, empty cases, bottles of water, old refrigerators, etc.
We asked to visit the place, the room looked not bad, so we booked it.
1st surprise is that they want the whole amount when you book and there's no refund if you have to change your mind. Ok, no problem, we paid the whole week.
Now, we came to the hotel to begin our vacation. Many small annoying things we couldn't notice when we visited, were not working or were not present. The AC remote controls, the TV, The fridge was leaking water, the sheets were not sufficient to 4 people, etc We informed them about these problems, some were fixed right away and some took more time. And then, the AC in the room stopped working. They tried to fix it like 3 times without success. On top of all that, the room was very noisy because it is on the side of the street and people like to blow their horns in the middle of the night. Also, we started to sense that the staff, whom only 2 persons were friendly and the other were not friendly at all, started to make us feel that they are bothered by our requests, although it was not our fault that the place was falling apart.
Anyways, we asked them to change the room, they said that they can't do it unless we pay more money to put us in a similar type of room, but with a Jacuzzi. We insisted many times without any luck. Here, the staff, all of them, were not friendly at all. After a horrible night in the shitty room, we've had it, so I went once again to the reception and demanded that they change the room immediately without any extra money and that it was not our fault and they should correct it. At last, they accepted.
The whole experience was very very bad. I didn't mention also that our little kid got the Salmonella virus from their restaurant.
Whatever they promise you and whatever you hear, STAY AWAY from this resort. It is advertised as a 5 stars, I don't even give it a star.