Abed Tahan

Location :

• Mustafa Abd-Kamleh

  09 February 2018

  Good place if you want to buy on installements

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• Mazen Namani

  15 December 2017

  Helpful staff, good variety and competitive prices. This chain has much improved from past years, specially in terms of customer service.

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• Caline Haddad

  11 December 2017

  Good service and quality

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• Nael AlSarrag

  10 December 2017

  Home appliances specialist.. v.good offers sometime

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• Karim Ramadan

  04 November 2017

  Just like most electronic stores in lebanon they have a gap in most of their products, not all employees but some of them need serious training (one of them didnt know whats an ipad pro) they dont give you the feeling of free roaming, theres is always someone over your head, i ended up leaving the place without even seeing what i was looking for.

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• Ahmad Shaaban

  16 October 2017

  Great deals, and best prices.

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• Akram Talhouk

  03 October 2017

  This branch for abed tahan is biggest brach

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• Rami Nsouli

  16 September 2017

  House hold appliance store. Has everything.

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• Eugenie Haber

  23 August 2017

  We were very loyal clients for Abed Tahan since 2009, buying all my home and my family's home appliances from Mansourieh's branch.
  What happened is while I was using my stove that I bought 2 years ago, the glass of the cook top was broken into pieces although it was used under very normal conditions. Thank God no one was so close, or else it the person would have been badly injured!
  
  I called the customer service, the call was transferred to the technical manager who promised to arrange the problem and change the cook top for FREE; a date was set for their team to visit. On the same day, we received a call from the maintenance team saying that we need to pay the price of the cook top ($180), I called the technical manager directly who denied saying they would replace the cook top for free and refused to admit any responsibility.
  
  I called the branch and asked to talk the Branch Manager, the call was finally transferred after I have talked with nearly all the employees at the branch. I stated my problem all over again, mentioning all the details. he promised to escalate the problem to the management saying that the customer service will follow up and call me back on the same day - that was Saturday 12 August.
  
  There was no feedback. I called him back on Tuesday, he asked me to follow up with the customer service manager who said that she will check the problem all over again since she had no data or info about our case.
  
  I followed up with the customer service manager who informed me the cook top is out of warranty and that we have to pay the full amount. She even mentioned that the warranty of the cook top lasts for 2 months and they would not be responsible afterwards. She did not even state any alternative!
  
  We understand that the warranty is expired, but it is not usual for a gas stove to be broken when using it.
  
  Thank you Abed Tahhan for the unprofessional employees, staff and management; the lack of communication was obvious between your departments or at least this is what you wanted us to believe.
  Thank you Abed Tahhan for the high standards you provide to your loyal clients by promising something and deliver nothing but your lies.

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• Jad Khanafer

  16 August 2017

  Great prices
  Constant bazars

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• Kaiser Abdulabbas

  18 March 2017

  بضاعة جيده واسعار مناسبه وتعامل جيد تحياتي لجميع العاملين فيه.

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• Ayman Harfoush

  24 May 2016

  عبد طحّان الجناح

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