people are nice and helpful, although wish there were more actual americans working there
When calling the provided phone number:
1. PBX system needs a quality assurance done. (call, press 1, 1, 3 = auto hang-up).
2. Call, press 1, 0 for the operator (on 23-05-2017 at 10am about):
First call, operator tells me to write an email as I was asking a question she hangs up.
Second call to the operator, I start to ask my question (from the first call) before I finish, she hangs up.
Third call, I say "Hi", she hears my voice, hangs up.
Forth call, I ask to speak to management, before I finish my questionshe hangs up.
Fith call, I say "Hi", she hangs up. (I gave up after this)
Customer service = very poor to the point I would find someone to replace this person. I would rather deal with someone that would at least hear my question and tell me NO versus just a hang up.
Good Morning, My name is Pao Cha Lee. I am US citizen and want to know my Ambassador person's name of the presenting now please?
Seeing like no one answer the phone
ງາມ