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About

River Palace Hotel is a spa, located at Äyteke Bi St 55, Atyrau 060011, Kazakhstan. They can be contacted via phone at +7 712 297 0200, visit their website www.hotelriverpalace.com for more detailed information.

Location :
Äyteke Bi St 55, Atyrau 060011
Added by Jopie, at 12 March 2014

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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16 Reviews

  • Zhassulan Samigollauly
    12 April 2018

    Nice place. But food was not so good.

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  • Lennit Els
    01 March 2018

    Roof top terrace has terrible service and average to poor food.

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  • James Nelson
    05 February 2018

    Not the worst hotel in Atyrau but not the best either. Checkout takes minimal 20 minutes so they can check If you took anything from mini bar. Front desk staff are nice, speak decent English. There is security there and also a safe in the room. Suggest checking safe to ensure it opens again before putting anything in it.

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  • Murat Tukpatov
    05 September 2017

    The quality of food and service are really not bad, though it doesn't cost an arm and leg. Mainly you would order shashliks and pizza. Live music is available until 11 pm. Unfortunately, they could clean their windows to make a better view to the city, or even better to make a glass wall, so you don't have to stand to enjoy the view. Apart from that, I think it is one of the good place in lovely Atyrau.

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  • Sean O'Brien
    12 August 2017

    This place is a great place on good days - you sit out on the roof in the sun and eat some decent food. My negative review comes from their greed and their poor service. They have periodic adult parties during the summer where they charge coverhowever, they charge it for all people, even if you are a family with little kids just coming for dinner and missing the party by 2+ hours. In this case, they charged all of us cover, including our 2 and 5 year olds, even though we arrived at 6pm and the party starts at 8pm (note, we decided to stay till 10pm and there was still no sign of the promised (and paid for) foam party). As for the service, they just seem to wait for you to flag them down. There is no initiative. They get orders wrong and for even the simplest order modifications, they have to check with the chef (they could not withhold orange juice from a mixed drink and they had to check with the "chef" whether they could provide jalapenos on the side of my pizza). This place is only interested in making money, not meeting customer expectations.

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  • Ravi Joshi
    07 August 2017

    Nice hotel and great stay.
    Here they have all types of room available and apartment as well.
    I have share some snaps for better vision.

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  • Tempus Fugit
    26 July 2017

    Excellent service and rooms

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  • Raushan Nurbayeva
    16 July 2017

    This hotel has a great view to Ural river and serve good business lunch.

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  • Piero Distefano
    02 July 2017

    Restaurant: not expensive, food good with a special atmosphere due to the nice view.

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  • Rakesh Kumar
    02 July 2017

    Nice hotel, cozy room, excellent service

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  • Peter Butterworth
    13 May 2017

    A good hotel for a stay in Atyrau. Comfy rooms, helpful staff plus a roof top outdoor pool with bar and restaurant very popular in the summer for weekend drinks.

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  • Gohar Shahbaz
    20 March 2017

    Very Quite place.

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  • Ravi Joshi
    10 February 2017

    Good one

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  • Yerbolat Omirzakov
    02 February 2017

    Well located hotel on the riverside of Zhayik, offering best Atyrau river views. Rooms moderately equipped, nice breakfast offerings. However service is on the negative side.

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  • Bagrat Murat
    18 January 2017

    Hugh class service, perfect meals and nice restaurant at the ground floor.

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  • Nicolò Lovesio
    19 March 2014

    Above the average.
    I stayed not too much, but I can say it's kitchen is quite good. And, finally, a good Italian pizza, baked in wood oven.
    The best in Kazakhstan, for what I tried.

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