The rooms were very clean. Wi-Fi was first and the receptionists can speak English. I recommend
Very good hotel near to the park and Malden restaurant and not expensive.
Very beautiful place the 3rd city of Kazakhstan I'm planning to go back there by summer 😍😍😍
Good quality for this price
Nice hotel, rooms are big, cleaned and comfortable
Excellent hotel
Clean and well presented, rooms are to a good standard and comfortable with wifi also. Location is good with many shops and parks a short walk away. Similar many restaurants also local.
Terrible customer service. Tried to scam us with extra fees for "dirty towels". Extremely rude when we confronted them about it. Said the towels were unclean-able, but wouldn't let us keep them. They said it would be $100 usd for the rooms on the phone, but when I got there charged me $120 and wouldn't honor previous agreement. This is by far the worst hotel I have ever stayed at.
Super rude staff who upon leaving before cleaning our room demanded we pay for the "dirty towels." What hotel does that? Bad customer service.
Good location in the city centre
2nd class business hotel at the center of Shymkent.
Отличная гостиница. В самом центре. Расположение на 5+. Жили в люксе. Номер большой, просторный. Чайник, чай, халаты, тапочки, вид на парк аттракционов. Завтрак включен
We have visited Hotel Shymkent with my friend Anatoli.
Frankly speaking this hotel is good, and not expencive.
Visiting Shymkent and staying somewhere else than this hotel, is like visiting Paris and not visiting Eiffel tower ))
Clean, neat, cozy and affordable accommodation for your trip to Shymkent.
Breakfasts are better than average, however for lunch and dinner I would recommend to visit some cafes nearby.
I was pleased with service level and plan to stay in this hotel at my next business trip to Shymkent.
very nice hotel ., very central and secure