Horrible. Why do we have to wait in a queue although the store is almost empty? That's terrible.
Friendly and helpful sales associates.
Worst customer service ever !!! disrespectful and arrogant employees.
Horrible service I went in to get a new card holder. I ended up upstairs waiting for a worker (who was looking at me) for over 15 minutes for help. Long story short she didn't help me and while going down the stairs to leave I was followed out the store like a thief by the manager. I will never ever go back to this store.
good brand
The worst customer service among all LV shops around the world , the staff are not professional at all , with. Dry bad attitude. I was there a couple of times & it was really a bad experience for me . The service is even worse in the second time . They even don't accept any negative feedback & they don't care about improving the service . Mr Mishari who suppose to work in solving the issue with the customer is careless about any issues & DONT have the staff to serve the customer , actually he is good in apologizing , with no minimal effort to solve the problems.
Good
i have bought an LV Shoes for my wife .I have asked if the i can replace if the size is not ok , the employee confirmed ( within two weeks of purchase)
my wife tried the shoes and needed a larger size .We called the call center at LV .The employee asked for the item code , the new size we wanted and confirmed we can get it from Salhiya branch as its booked .My wife took a taxi to salhiya and was surprised that the shoes is not available at all .
The employee theer was questioning my wife "who gave you this information , what is her name ."
Is this LV customer service ..its a big shame