Very rude and Unprofessional staff
Plz add a phone number
No signs telling you where to go, but it was fine besides that. Make sure you bring a copy of your civil ID because they need it as of May 2022 and of course no one tells you that before you go. Expect to have to come back after a day or so to pick up the pet travel certificate.
Easy process. Best to have the paperwork filled out before. They need the animal to scan microchip and animal book to verify. Bring single kds for stamp machine - there is no change. All signs are in Arabic but the employees speak ok English. They will take all paperwork and give you a single paper to take to the airport. Bring flight itinerary and you can do the import paperwork if the animal is returning with you.
Professional, clear & helpful. Polite staff :) A great experience.