PLEASE READ BEFORE YOU GO.This is literally the worst system. They have established this new rule that We have to carry civil ID while traveling and with out you can neither enter nor exit the country. The name on CIVIL ID should exactly match the name on the passport. I was born in Kuwait and right now I’m 16. My name on the passport is Zuhair Khan Zakir Khan but when my Civil ID was made 16 years ago, some idiot wrote my name as Zuhair Khan Zakir Khan Haroon Khan as my Dad’s name is Zakir Khan Haroon Khan. When I tried correcting on their website, I was told to pay 5KD for their rule and their mistake, when I checked my name again it was still the same and not yet corrected. When I went to correct my Civil ID in Ahmadi Passport office personally, their attitude was very rude and ignorant. It was so rude that one of the staff was smoking even when there was a poster on the wall saying no Smoking. I bared the harassment for 3 days and there was no information were to go or which counter should I go to. No staff is able to communicate in English which was very sad and embarrassing. I was being harassed for their mistakes. They told me to go to the embassy of PAKISTAN though I am INDIAN in order get a paper as a proof of my name. That same day the government of Kuwait had published an article in the newspaper that no expats need to go to the embassy but the staff at the Ahmadi Passport office weren’t listening. I had to go all the way to the Indian Embassy to get the paper. When I went to the Ministry of Foreign Affairs somewhere in Fintas in order to get a stamp from an officer, I paid 5KD to buy the stamp but had to get it signed but then I was told that the person who is authorized to sign is not available as the AC in his room isn’t working?!😂 Am I a fool running around for their mistakes?! Then I went all the way to the Libration Tower in Kuwait City under which there was another Ministry Of Foreign Affairs office. It took barely 15 minutes to get it signed?! But now the Ahmadi Passport office was closed. The next day (Wednesday) I got the paper signed in the passport office and went to PACI to get it corrected. Today it’s Sunday and it’s still under process, I have to travel in 2 days but now I can’t. I am so frustrated that I left my work and was typing all of this to inform people about it.
Great service and many spoke English. Most info was given but they missed one price of info which cost me extra money. Overall it was good.
Today's closed, is there any body have idea if it will open tomorrow morning or not?
Closed today due to the effects of yesterday's rains.
Can make more faster
During the Holy Ramadan days, office will be functioning from 9:00am. So if you want to submit your application, come early as possible and book your seat. They will call you accordingly your seating.
Office providing good service.
To obtain a visitors visa from my mother-in-law for the second day running (first day I needed the signature of an non-Exsistant official)I am standing in a line more than 100 deep waiting for the office to open. It’s hot and This morning I will miss at least half a day at work as will everyone else. It’s a true backward 3rd world system in a real 3rd world country. After all this I might need to come back again tomorrow.
Wish me good luck and hope the rules didn’t change last night
Giving 1 star only because I can’t give ZERO
Respectfully, co-operative and Give solution
Respectfully, co-operative and Give solution