Good and well planned
Rude staffs. They overbook there vehicles. Worse bus company in Kenya. Kisumu route has crazy drivers as well. Poor management and am seeing transline turning to Survivor.
Y do ur staff rude to customers, I was in ur office Nairobi but ur staff are responding rudely ,please help ur staff how to speak with customers i was not happy at all
I would have given a zero if there was that option. The staffs, especially in Homabay - Mombasa route and Homabay booking office are very rude and even insult clients. Lack of customer care services and reasonable personnel. I do not recommend this bad even if it is the only available option