When coming to the branch, do it before 2pm due to traffic jams around upperhill. Fastest route is the access before Nyayo stadium.
I would give them less then a star if i could. a lot of miscommunication on the international transfer deductions from hotline by the representative in the bank. apparently you learn the hard way what route they choose for international transfer and which banks they want to favour to rob you blind on the international fund transfer route for your fund its a trap guys find a better bank !!!
The website lies. The branch closes at 6pm not at 9pm. I drove across town to get to the branch only to find them closed.
Excellent banking facility
Best customer service