I love the hotel management.. every staff is friendly here starting from been ushered in from the entrance.. the food is wow! n its based on a cool environment, fresh and green with even a single disturbance. Its the best hotel to be
Wonderful place in Kisumu town.The staff were quite social and helpful..the breakfast was awesome.Ooh my.. the room was spacious and well furnished.
It is a serene 4 star hotels that treats it's clients like international clients. The place just has character
Sovereign is situated in a quiet environment. Being just around Sovereign hotel is appealing. It has a well secure packing.
Room sizes excellent. Service over busy weekends dodgy and slow. Not a child friendly place at all - from the staff to the Menu.
WiFi terrible- not good if you're on a business trip.
Good hotel but service very slow
Comfortable hotel, lovely big rooms, great lounge with lake view, friendly staff, food a bit hit or miss.
The Sovereign Hotel is a great homely hotel to stay at while in Kisumu. Wonderful staff and stuff.
It's a nice place. Quiet, cozy and classy. Has a warm homely feel. Responsive staff, good meeting rooms.
Great hotel; very clean and tastefully decorated rooms; very clean
Friendly staff and very helpful though service can be quite slow; management needs to do more to ensure there are no lapses in service delivery
The menu options are quite limited and uninspiring- it would be good idea to have a greater variety in the menu and infuse some creativity on the dishes
I love everything from breakfast to warm service, to the rooms. And the great home like feel.
Awesome food helpful staff clean roomspool..everything on point
Fantastic hotel! Very friendly staff, tasty food and wonderful rooms. We will definitely come back!
From my personal experience, I'd rate this as one of the best hotels in Kisumu.
The swimming pool is awesome. And the Pizzas; I'd do them any day, any time
This hotel is in a serene environment the architecture is very inviting and the rooms very spacious and comfortable.
The food, tilapia in particular is very sumptuous.
Simply the best you can have. Warm reception and Great services
The hotel is located a few minutes walk from the government buildings, the state lodge Kisumu, regional police headquarters just to name a few, making it very secure. Excellent service from the reception to the room service, gives one a choice between buffet and live cooked meals, beautiful quiet rooms and hall. Perfect get away.
Absolutely great hotel! Hands down the fanciest rooms I have stayed in. I love the friendly service and the newspaper in the morning was quite a unique but pleasant touch! The food is okaynothing to write home about though. The only place for improvement is their conference facilities are quite small. Not much of a business hotel but overallabsolutely great!
Service level low. Food overpriced and overrated. Distinctions like swimming pool
Very nice cozy place. Beautiful to relax and spend
Cozy setup and in a very quiet neighborhoodvery friendly staff too and great meals are in plenty
Very friendly service. Hotel is accessible to the town and airport.
Staff are ever smiling, friendly and helpful. Food is great and they have a good breakfast choice. Rooms are very clean and WiFi is available in all areas although signal strength varies in various rooms. It is best at the lounge near the reception. The piped music during breakfast is lovely. Great location about 1 -1.5 kms to the city centre.The bar man makes some pretty nice cocktails. Good ambience. It's a home away from home. Ideal for families and business travellers alike. My first choice accommodation when in Kisumu.