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About

Shopit is a shopping mall, located at The Stanley, Standard Street, Nairobi, Kenya. They can be contacted via phone at +254 777 777000, visit their website shopit.co.ke for more detailed information.

Location :
The Stanley, Standard Street, Nairobi
Added by Jopie, at 29 May 2014

Opening Hours

  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday Closed

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14 Reviews

  • Anonymous
    06 July 2021

    Goods are authentic. Warranty available.

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  • Anonymous
    10 December 2020

    I had a fantastic experience with Shopit in a recent rush to purchase a much-desired product for a Christmas gift. Alice in the customer service department was especially helpful and responsive via phone and WhatsApp. The whole team was professional, responsive, and even showed amazing follow-up after a glitch with my visa card. Notable was Fredrick in the finance department. This was hugely appreciated. I'll be back!

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  • Anonymous
    24 November 2020

    I had the worst customer experience ever!. The agents and "suppliers" are not genuine on their pricing and products availability. I spent 4 hours at the shop as they skillfully tried to coerce me into buying a product I didn't want. I needed Toshiba 1 TB HDD of which they confirmed was in stock. After paying I was told to wait for between 30 to 45 min. After the lapse of 45 min, I was told to take a different brand with the same capacity. After insisting on my preference, a few phone calls were made and I was told the one I needed was 1k above what I already paid. I "downgraded" my capacity to 500GB which I was told it was available. Again things changed, I was told it is not available, that I should take the other brand. The agents seem not to care. Some other guy kept on telling me I wait for 5 minutes which turned to an hour. They refused to neither refund my cash nor let me talk to their superior. Buyers, Should you find yourself in this shop, NEVER make a mistake of paying before a product is delivered to you. If you are mindful of great service, then definitely this is not the shop for you.

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  • Anonymous
    07 May 2020

    Bought a Nokia phone and experience was good. A little pricey but genuine product which is what I really wanted

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  • Anonymous
    04 January 2020

    Great products! Excellent customer service! Will definitely come again for more.

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  • Anonymous
    13 April 2018

    Smooth process, quality and fast services but higher prices

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  • Anonymous
    10 April 2018

    Trustworthy and fast.

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  • Anonymous
    24 August 2017

    It's cool

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  • Anonymous
    18 July 2017

    For genuine IT related gadgets and accessories, Shopit is the place!

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  • Anonymous
    02 April 2017

    Efficient delivery

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  • Anonymous
    31 May 2016

    Too much time waiting. But good staff and after sale service.

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  • Anonymous
    23 May 2016

    Edit 23-05-2016

    Got a follow up call and apology from the shop. Will update my final rating when I get a chance to order again.

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  • Anonymous
    07 June 2014

    Found their customer service before and after purchase excellent. I received friendly and helpful advice and support when buying a laptop from them which was very competitively priced and great value for money. Whenever in need of I. T related advise they are always a call away and am sorted. I will definitely use them again and recommend to others,

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  • Anonymous
    05 June 2014

    What I love about Shopit is the personalized customer service. I only need to make a phone call and papdelivery done, on time and pocket friendly. I highly recommend them!

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