Value for money. Excellent service. Highly recommend
The staff are a lovely bunch. I had an amazing treatment. The coffee shop is a must go while you are here.
I loved this place. The decor and ambience make you relax as you enter. I left rejuvenated after my spa treatment
The salt bar is lit. .. Leaves your skin smooth and radiant Always a pleasure with serenity
Had a wonderful massage experience. I recommend the serenity special for an absolute massage experience. They need to improve on receiving guests much better on arrival.
Serene environment. Friendly and professional staff. Beautiful rooms. A relaxing experience.
I always love my visits to Serenity Spa. It’s such a beautiful place and the staff is professional and well trained. I usually get deep tissue massages and find them well done.
Great Ambience! Great service!
Massage was good too.
I had acrylic nails done at Gigiri on Monday. It took 2 1/2 hours and the result was shocking. It looked like a child had stuck on false nails from the supermarket.
I complained (but paid because I had no time to spare!) and the manager said they would look into it.
By Wednesday they offered to do the nails again, but no goodwill gesture to acknowledge that I had wasted 2 1/2 hours.
I really don’t call this customer service.
Amazing place. . (KITUSURU BRANCH). love the therapists and the ambience. I find myself going back every end of the month Aurelia is such an amazing lady.
I would definitely recommend it to everyone I know.
Amazing ambience. I loved the massage and the team is very welcoming.
I had the 'wake up and feel alive' and a one hour massage. It was totally amazing, the masseuse was very professional and quite skilled at her job.
High end spa in Gigiri.
It neighbours the United Nations Office Nairobi.Also close to Village Market Mall.
The best place to relax and get the best treatment done.. Love it
Lovely place- calm, tranquil with friendly and professional yet attentive staff.
Perfectly located in affluent Gigiri,along off UN Avenue,With unlimited choice of services to choose from,i highly recommend it. Check out their website for details. I rate it 4 stars
Amazing service, clean, punctual and good value.
Best service, great staff, and quality setvice, quite great ambience for relaxing
I just love this classy quite and beutiful place. I was given the spa package as a gift from a wonderful friend on my birthday and I was treated treated​ like a Queen. I felt good! I was also given a bottle of champagne to be part of my birthday celebration!
I love serenity spa because it is a real escape. It's lush all the way through and there's no one rushing you out. I would suggest take a day out and bring a book for some serious r n r
The staff here were friendly and very professional! I absolutely enjoyed my massage, scrub, pedi and face mask! Excellent ambience and food as well.
Best spa in kenya
Very nice atmosphere and friendly but professional staff
My go to place for massages in Nairobi. Very private, not to expensive and quite classy
Just got my haircut here. Lovely place and they did a great job