We booked with them before Covid and made $1000 deposit. They had been nice and responsive. It has been more than a year since we requested a refund which they agreed. Till now, we got no money back.
Great, honest safari company. Have used many times, never disappointed.
We can highly recommend KETSafaris - Paul Mwendwa. Everything went great, from the booking and preparation to the end of our trip. We have seen many beautiful places and animals of course - hiking in Mount Kenya NP, game drive in beautiful Samburu NP and Sweetwater's Wildlife Sanctuary, relaxation and recreation on Lake Nakuru and Lake Naivasha, and finally the magnificent Masai Mara. The accommodations were all very good and the food was excellent. A big thank you to our super driverguide Patrick, he has kept calm in all situations and always brought us safely to the destination. We will definitely come back as soon as possible, there are still many places to visit in Kenya after our second trip, but above all the warmth and kindness. Thanks again to Paul, Patrick and the whole team. Best regards from Switzerland - Zinedin, Esma and Jan
KETS are a highly professional and trustworthy local Safari operator, and we found them to be outstanding on all fronts. We would highly recommend anyone who is looking to undertake a safari trip, to contact Paul Mwenda of KETS and we are certain you will have an unforgettable safari experience! Our warmest thanks to Paul and his team at KETS for providing a wonderful and unforgettable trip!
We travelled to Kenya as a couple in October 2017.We started planning for this trip just a month in advance. After doing research in the internet for various safari operators in Kenya, we zeroed-in on KETs and found them to be very cost effective for a 4 Night - 5 days Safari. Our point of contact was Paul(the owner of KETS) and we had all communication through email and whatsapp. We found him to be very prompt ,quick and very clear in all his replies to us. He had lots of patience and had clarified all our queries throughout the one month before our trip. Not only that, he had tried the best from his side to provide the best discounted rate possible for our trip.He provided us 3-4 star category hotels at the best possible price. Once we were in Kenya, we were picked up from Nairboi JK Airport by our Driver Guide Richard and he was very friendly and helpful throughout our trip. On the first day, during our meeting with Paul in the office(before the start of our safari), he offered us an up-gradation to stay at Sarova Mara Game Camp,a 5 Star resort, which was beyond our expectation.
Overall, all the hotels they chose for us were absolutely top notch and all had superb locations , hospitality and great food options.
Our itinerary included 1N in Amboseli, 1N in Nakuru and 2N in Masai Mara.Now coming to the Game Drives, Our Guide Richard was very knowledgeable about the jungles and the animals and he took us to the correct spots for the Game viewing. He really loved the wildlife and we were lucky to spot the "Big 5" along with a variety of other animals with his help. We were also lucky to witness the Wildebeest River Crossing during this time of the year .So from our experience, we highly recommend Kenya Espresso Tours for any Safari trip.We give a 5 stars for their wonderful service.
We had a great time in Kenya and all because of the wonderful safari we booked through KETs. We booked everything online and were on constant touch with Paul on whatsapp. He willingly answered all our queries and also was happy to offer extra services we asked for.
Our safari was very comfortable and our Tour Guide Sabby was amazing he took extra efforts and drove the vehicle on off beaten routes where we could see animals from a close proximity. We saw so many vehicles were lined up at one corner and we were the lucky ones who went further for better view. We saw all big 5s and were fully satisfied.
Landcruiser was well kept and clean, we had a very comfortable ride. (book landcruisers only, as only these vehicles can go on off beaten paths, with matadoors you would be stuck on set paths)
Paul also went extra miles to help us with sorting out payment issue we had with the most terrible hotel 'Central Park' we booked ourselves in Nairobi. Most helpful and courteous person I've met.
Make sure when you do the booking leave end to end with KETs (do not repeat our mistake).
2 hotels which they booked for us in Masai Mara and lake nakuru was amazing and we were able to get good vegetarian options.
To Summarize our experience with KETs/ Paul & Sabby - perfect, flawless and awesome.
If one ever has the opportunity to visit Kenya, please do so. We chose KETS for our safari and had an amazing time. Our guide Sammy was very experienced, knowledgeable and genuinely helpful. Thanks KETS for the trip of a lifetime!
My experience with this safari company was wonderful. There was no hick ups in our communications. The one night to Amboseli was wonderful, and the driver was very knowledgeable. I was very happy with the services of Kenya Expresso Tours and Safaris.
We were two business colleagues who had a couple of days to spare after a conference in Nairobi, and we decided to spend them in the Maasai Mara. KET Safaris did a fantastic job for us. Our driver, Francis, was excellent.
In the course of our two days, we saw all at very close range, and to watch for as long as we wanted: thousands of gazelle, impala, wildebeest, buffalo and zebra, lots of giraffe, hippo, elephant, warthog, meerkats and baboons, a few lions in prides, hyenas, rhinos, crocs, ostriches, many pretty and exotic-looking birds, and a leopard in the tree above us, and a cheetah eating his lunch. Perhaps we were extremely lucky to see all of this in 24 hours - I don't know. Certainly our driver, Francis, was very skilled at finding the animals for us.
Ashnil Mara Camp where we stayed was an extremely comfortable oasis in the middle of the Maasai Mara. Technically, it was under canvas, but definitely ‘glamping’, - as comfortable as any hotel or resort.
Amboseli was a memorable experience!!
Me and my colleagues took a 2days 1night safari with Kenya Expresso and we were never disappointed, timing convenience, our price was their price!!, well professional driver guide who knew when and where to find the game animals. Mount Kilimanjaro view as the sun sets left us wishing for longer stay and that is why we must plan another safari, I would recommend Kenya expresso to anyone planning a holiday to Kenya.
Kenya Expresso Tours and Safaris is one of the best Company in Kenya they provide good service quality and friendly environment customer care. we booked a family package holiday to visit Mombasa one of the best place to visit or enjoy beach luxury holiday with your family. White Sand Sarova beach resort was the best to stay and we enjoyed the environment.