Prompt service. If you want a reprieve from the hot Kisumu sun, then the quiet ambience of this hotel is for you. Complete with a swimming pool within the central business district of Kisumu, this landmark building in kisumu is classy yet affordable.
Well designed rooms with a warm feeling. There is however not enough parking
It's a place where you enjoy facilities like accommodation ,banqueting, swimming & gym. Services in the restaurant & reception are the best in town
Located in a very accessible, quiet, convenient place in town. The reception is good and staff welcoming. The hotel charges an extra Kes 2,900 for any visitor/ guest to the room after 8pm irrespective of amount of time spent in room or whoever the guest is.
The restaurant is great, same to food. Staff in the restaurant are welcoming and warm. The aircon isn't adjustable in the room, pillow cases are old and worn out, bath tabs are a big NO, swimming pool is non-functional, inadequate drinking water in room and last but not least facilities in the rooms are old.
Poorly managed standards have dropped significantly
Cups and kettle with no water, sugar, coffee etc. Reception says I should use unclean tap water.... eeisshh !!!!
Aircon must adjustable
Bathroom needs upgrade dearly
Nice food here, rooms are good, but the swimming pool is not so clean
The service is good. WiFi doesnt work though. The meals are well made.
Nice hotel. I have enjoyed staying here despite demonstrations blocking access to the hotel. I feel very safe here and have enjoyed good food
Cosy, great rooms, awesome service
When in Kisumu, I like staying here. They have done tremendous infrastructure improvements over the last 2 years. Ideal for transit travelers have short stays in Kisumu.
Always great to relax, conference and the food is excellent including the service. Rooms are luxurious and well taken care of. Would recommend to anyone wanting a long or short stay right in the middle of the city.
Great location with spacious rooms.
Great hotel. Absolutely Nice rooms
Well, I think they removed my post but, here goes nothing
we arrived late to kisumu and we had no place to change dollars apart from this hotel where we rang and they gladly accepted to change, but when we arrived they changed the whole story and they were very rude to their locals too
and they'll definitely delete this cause I posted again earlier
Central location, great customer service, fairly good prices
Attended a CME at one of it's spacious conference rooms. Good air conditioning and very friendly staff