Nice place. Good localitythe proximity to town makes it even better. Surprisingly quite too. Clean swimming pool that is also not congested. Service delivery: simply amazing.
The food at Heron Portico is amazing. Their breakfast buffet is a must have with variety to spoil you for choice. Their swimming pool is heated and very private. I totally loved my conference there.
I experienced poor room service although the guy at the reception tries hard. The decor is beautiful I liked it. Improvements with room service is very important.
The place is beautiful and the people friendly. Nevertheless the services need to be improved in the details in terms of improving cleanness, completing toilet items, defining specific smoking area, refining some dishes, etc.
This hotel is really nice, the rooms are big, well made and clean. The service is really nice with a friendly time. Is my favourite hotel when I often go in the middle of the town to do business.
Spent a week in this hotel and it was incredible. Loved the food like crazy. The best range of food for someone like me who isn't Kenyan and isn't used to the native food here. I could at least make choices for a range of pasta, potatoes and other types common to me. The attendants were all wonderful and always smiling. We used their meeting room for the week and the service for the meetings was just splendid. There are a lot of foreigners lodging here and the security is high. Lovely place. Cozy. Recommended.
Very good. Discovered it's frequented by locals and international guests.
You will like it when you discover it
The service is excellent with friendly staff members.
Generous serving, good quality food and snacks.
Halls remarkable.
Great great
Great hotel. Used the conference facilities here and was happy with the service. The lunch was also really good.
Class and quality in one roof. A place to dine and get quality accommodation
Very classy. Peaceful. Serene.
Would spend the rest of my days there
My first destination during my honey moon in 2006. A very cosy place. I recommend it to many.
Very awsome place.. Very welcoming and helpful staff. I loved the place
The hotel is in a quiet part of the city. The Swahili decor gives the hotel a regal calming laid back ambiance for relaxing or working quietly. The staff are keen and eager to serve you. The food is savory and can't complain during my stay there.A great place to spend a retreat and enjoy Nairobi, it is within walking distance from city center.
Great hotel with nice décor, clean rooms and friendly staff. Good food from the two restaurants. Pool and poolside bar. Free safe and aircon in rooms. Felt safe here thanks to security on gate and entrance.
Spent a week in this hotel and it was incredible. Loved the food like crazy. The attendants were all wonderful and always smiling. Lovely place. Cozy.
The room are well equipped and throughly cleaned,the staff friendly ,the food on point I loved everything about it.keep it up 👍
Food is great but service is painfully slow. Hotel is rather old. Parking may be an issue especially from 4-7pm.
Wonderful hotel - very cozy feel to it. Great food. Very good personnel. Clean. Great for conferences.
Beautifully compact hotel. You'll definitely fall in love with the oriental architecture and decor.
Nice and helpful staff. Good service. For Indians also, the food is fantastic. The location is very calm and greeny.
Real value for money. Nice, quiet rooms, friendly staff and decent breakfast.
Located near centre at quiet road.
Good hotel. People are nice
Good budget hotel and excellent service
A very peaceful place to have lunch around upperhill. Thanks to a very different hotel from the one that stood here when I stayed here 11 years ago a great great great improvement
These Chiefs were amazing!! The food was delicious!! The massages are amazing. Only rated this hotel 4 stars because the lighting inside the rooms were poor.