The ambience is perfect. I went there for a networking event and loved the detail at the bar. Warm lighting, soothing jazz music and delicious food. Friendly reception as well.
quaint location. great service with a smile and good food . overall a nice stay . the staff at the restaurant are always with a smile and willing to go the extra mile to to help you
Nice hotel in the outskirts of the CBD. Busy road though. Plenty of parking whether for residents or conference guests. Food was great and so was the service. I was there for a half day conference, but I've been there before for a social gathering at the rooftop lounge and it was great too.
Nice uptown reception and conference meeting points. Well spaced parking. Good security. Nice assortment of well prepared Cheff meals. Great ambience.
They have great customer service. The place is calm and I would definitely recommend it for a night out or even for official meeting.
Clean and tidy. I like the bar setup and restaurant on 7th floor. The rooftop swimming pool is awesome with a good view of Nairobi.
The roof top was pretty but windy and cold at night. The food was not as flavorful as I'd been made to believe, perhaps it was what I ordered. Service was slow and recalcitrant.
Place is great! Super modern. Excellent staff. Free shuttles to the airport. Prices are a bit high but price is what you pay and value is what you get and after being in East Africa for 21-days this hotel had the best service!
Great breakfast and good service
I have also managed to dine at eighth level beside the rooftop pool.
The view is magnificent.
The rooftop bar is well designed interior decor, good food and service. Enjoy while watching your favorite teams play
Went for date-night at Level 8. Loved it. The view is magnificent. The place is not crowded and the food is amazing. We also liked the service offered. It was an amazing date and we did not even want to leave.
A 3 star hotel.. renovated and trying to pose as a Sheraton.
Toooo expensive for the service they provide. A one time experience to forget.
Clean and acceptable lodging but that is the only plus. Location is not ideal but this is subjective. good is humble only breakfast was good.
For the price they charge, go somewhere else that is worth your money.
Would go again though if the price goes down by like 30%
Nice place, confort and relax. Parking has to be free for residents, the restaurant should offer more choices and improves the taste of the meals
Amazing View. I think the best in Nairobi. Amazing food and service.
Very chilled environment. It's definitely worth a visit.
Great service and nice ambiance. A bit noisy in neighbourhood
The food at Level8 was OK if massively overpriced, the menu is very misleading so was not happy about that, but the service was absolutely terrible. The rooftop restaurant /bar has potential but my experience soured me to that place
Rooftop bar is wow with a good view of the city. The most exciting thing there again is the four peals bear courtesy of Best brews.
A wonderful place to be.
This has been my worst restaurant experience. Beautiful place,you can immediately notice a few things that they can improve on
The food mmhh nothing to write home about it's basic same to there cocktailsNothing is worth the priceCake is dryLamb is plain..Chicken was also just bland
You need to work on your menu and make it wow/unique
Attentive staff though
Gem within the city.
great night time experience.
loved the food and drinks.
Awesome restaurant, service is top notch! Ambience hasn't changed much from the Best Western look and feel. 5 Stars for rooftop place
The rooftop bar is amazing. Offers a 360 view of Nairobi's skyline. The services are great and the food is just awesome.
High and hotel a few minutes from CBD. I love their rooftop bar with a near 360 degrees view of Nairobi. Amazing they have a very beautiful bar just one level lower. Their good is unbelievable. I am not a cake person but I would be remiss not to mention that have the best carrot cake in the country!
Pricey but the best things is life are NOT free
Must mention the polite and professional staff as well 5 stars