Auction House Japan is a fraudulent company. I made payment to the company for a car since September 2020 and up to now I have not received the car. Initially, I was told the company changed management and the current management is not cooperating with sales people on customers' orders. They sent me a form to fill for a refund and I did that but later they changed their position that it's not possible to refund my money. As I write, they don't want to respond to my calls or WhatsApp messages. I have several people from my country who have lost much more money to the company. They are dent of thieves and I advise anyone planning of buying a car from the company to be careful. There were honest people initially in AHJ and bought many cars through them, but they have now left the company.
Those sales people will entice you with good car pictures and prices. Once once you have paid, they cut contacts and start tossing you up and down. It's a warning to everyone to be careful when dealing with Auction house Japan. The person who is fooling me in AHJ is Ethan Brown.
DO NOT TRUST THIS COMPANY. NICE WEBSITE AND FAKE REVIEWS.
I work in Japanese vehicle exports and had to take a break due to the virus.
During this time, some of my dealers tried their luck around. MULTIPLE CUSTOMERS of mine tried to use this company's service and got scammed out of their deposit. The scam is quite simple; they dissappear once you've sent money. They will not return any calls.
We have notified Japanese police already.
DO NOT TRUST THEM. Plenty of more trustworthy companies with a global presence can help you with Auction Services!!
Really want to give zero star but no option. They do not pay hoegh for freight and cost u delay in recieving your BL costing u storage fee
I came about Auction house Japan (AHJ )as I was searching for a car to buy for my personal use from Japan online in January 2020. I met a sales men who eventually introduced me to one Mr Robart. Before I made any payment, nice photos of lowly priced cars were sent to me through Whats up and 100% guaranty buy car no delay .for while have I know that this was a trap!
Troubles began when I deposited 300000 JYN(2500 euro) on 17th of January 2020.The agreement was to purchase the car and have it delivered at Limasol port by March. Nothing was done! Mr Robert is one fraudulent person at AHJ, first he started by making excuses and excuses. Promises after promises. Bids for a car and comes back with excuses(bidding team not available . in the night conform bid everyting ok 100% sure win car. Next I asked for result he just disappear 3 days later answer me he did not bid .i was shocked what a lie ) .the price is high, the translation team are looking at the engine.the car is in a faraway port.none of the cars at auction is of good qualityonly few cars are coming in auction. Fraudulent Robart bid a car 5 tiems during 5 weeks and did not win .
As at today, the car has not been bought, car was on the one price which is buy from direct dealer I told him okay i will pay more buy from them but he did not give me so much excuses (bidding team , price high , ect ect . eventually I said to him i don’t want car any more give my deposit back from them he disappear. I send mail no respond. on whats up no respond, call no answer.
So fraudulent Mr. Robert and the company that they have now blocked my telephone number, my calls can’t reach them unless I call using a different phone number. Their contact tab in their website is inactive and therefore you cannot reach them through email address, the only way you can reach AHJ is through watsup! And on whatsup no respond at all.
I will be posting here at a later date of the happenings and progress.
Bottom Line: Do not risk your hard-earned cash with Auction House Japan. Very fraudulent company!
I would give a lower rating if Google would let me. Fully paid for 2 cars 3 months ago and they sti have not released my bl. Waiting to see if they actually sent my cars