Holiday Inn Resort

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• Anonymous

  27 July 2016

  A very nice place in the world the restaurant and swimming pool a very nice place to go to

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• Anonymous

  12 June 2016

  A beautiful resort right by the dead sea! You can walk within the hotel and go to the dead sea area! It was great fun. Buffet had food for vegetarians too!

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• Anonymous

  03 May 2016

  Where do I start
  
  Prior to check-in:
  The booking process (done directly with the hotel) was complicated and quite difficult. When I requested that the sea-view suite I got gets the king bed replaced by a twin bed, the response was that the hotel is full (??! - mind you, I attached my booking along with the request)
  
  During our stay:
  1. When we first got into the room, it did not look cleaned thoroughly, but it was around 2 AM at that point and we weren't bothered to ask them to send housekeeping to our room. Afterwards, every time housekeeping came to clean the room, a very (very!) poor job was done, it barely looked like it was tidied up or cleaned
  2. The furniture was old, damaged, and very clearly dirty. The couch had stains, the bed sheet as well. The chair had a cigarette burn. The wall on the balcony was carved into by one of the former guests. Facilities within the room were faulty, e.g. the shower nozzle was broken. Even the bathroom walls didn't escape vandalism, they were smeared with paint and cement
  3. The stink of the rooms and the hotel (presumably due to it's proximity to the Dead Sea) was hard to bear.
  4. The room service Oh lord! Every time we called to order anything (whether it's a cup of coffee, a meal, or even a bottle of water) we would have to wait at least 30 minutes to get a call back to confirm our order by room service, then wait another hour or so to get the actual order. In one instance, we heard a knock at our door around an hour after we ordered and were met by the room service employee telling us one of the items one the order wasn't available. We then waited another hour for the order to arrive.. cold! I won't even get into how bad the quality of the food was, even for the most basic types of dishes.
  5. The restaurants (and alleged lounge) available at the hotel were few and far in between. When we asked the concierge for directions to the restaurant, they pointed us to the pool!
  6. The noise, the noise, the noise! Although there was a wedding on one of the days, the sound check started at 11 AM and the noise continued until 2 AM, nonstop! The next day, the noise continued with a pool event. I can understand that hotels have banqueting and event commitments, but that shouldn't come at the expense of hundreds of other guests staying at the hotel. Our room was the best available room in the hotel, and we were the closest ones to the noise pollution.
  7. Facilities were shabby across the board. Both interior and exterior of the hotel looks like it hasn't been touched in at least a decade and would require immediate renovation
  
  Needless to say, this is the furthest thing from a 5-star hotel.

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• Anonymous

  27 September 2015

  The food was awful, bad service, low class people, no house keeping and not clean at all.

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• Anonymous

  23 November 2013

  This is a beautiful property. Dead Sea beach and access was lovely. Three big pools to chose from if you don't like the minerals, but give the sea a try anyway. It was fabulous. Came as part of a tour, would like to have stayed longer. Used lounge, dining and business areas while there and all were good. Food was so-so, but our tour operator booked us for the cheap buffet. Two are offered and I should have tried the better one. Worried about travel to Jordan? Don't be! Jordanian people were warm, friendly, helpful. Security is appropriately maintained but not intrusive.

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